Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Christy Tran

Newport News,VA

Summary

I am an energetic and multilingual Flight Attendant with dynamic customer service skills, I speak fluently in English and Vietnamese. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude. Currently working as a Flight Attendant for PSA Airlines in domestic and international commercial airline industry. Highly skilled in responding to emergency situations and remaining cool under pressure. Dedicated to exceptional customer service.

Overview

27
27
years of professional experience

Work History

Flight Attendant

PSA Airlines
06.2022 - Current
  • Ensured aircraft and passenger compliance with policies, procedures, regulations and safety guidance.
  • Ensure safety and comfort of customers onboard aircraft.
  • Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
  • Greeted passengers, assisted with carry-on baggage stowage, and delivered onboard announcements.
  • Served beverages and food items from refreshment cart and provided information about in-flight offerings to passengers.
  • Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
  • Attended workshops and trainings in customer service, conflict resolution tactics and safety procedures to keep abreast of all new requirements and procedures.
  • Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
  • Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.
  • Offered personalized assistance to children, elderly and passengers with special needs.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.

Ultrasonic Testing Operator

Howmet Aerospace Corp
07.2021 - 11.2021
  • Exercised quality control procedures to calibrate instrumentation.
  • Directed completion of well-testing projects by tagging equipment at project end.
  • Test and measure parts to ensure they are within the tolerance and classification.

Waitress / Cashier

Sunrise TACCO Co
07.2017 - 03.2020
  • Maintained strong customer relations and effective customer service standards.
  • Operated cash register for cash and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Completed inventory counts and ordered merchandise.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.

CEO

Newport Market Inc
04.2008 - 04.2017
  • Manage and overlook the daily operation of this convenience store.
  • Creat a welcome environment to our customers and attended to their needs.
  • Developed key operational initiatives to drive and maintain substantial business growth.

Quality Control Inspector

Siemens Automotive
07.1993 - 03.2008
  • Communicated with production team members about quality issues.
  • Performed visual inspections and non-destructive tests where appropriate.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Evaluated components and final products against quality standards and manufacturing specifications.

Education

Thomas Nelson Community College
Hampton, VA
08.1987

Warwick High School
Newport News, VA
06.1987

Skills

  • Brand Promotion
  • Aircraft Safety Checks
  • Adult AED and CPR
  • Pre-Flight Briefings

Languages

Vietnamese
Native or Bilingual

Timeline

Flight Attendant

PSA Airlines
06.2022 - Current

Ultrasonic Testing Operator

Howmet Aerospace Corp
07.2021 - 11.2021

Waitress / Cashier

Sunrise TACCO Co
07.2017 - 03.2020

CEO

Newport Market Inc
04.2008 - 04.2017

Quality Control Inspector

Siemens Automotive
07.1993 - 03.2008

Thomas Nelson Community College

Warwick High School

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Christy Tran