Christy Westbrook
Odenville,AL
Summary
Dynamic and adaptable professional with experience as a Substitute Teacher at Ess, excelling in classroom management and student engagement. Proven ability to implement creative lesson plans tailored to diverse learning styles, fostering a positive learning environment. Strong verbal communication skills enhance relationships with students and parents, ensuring effective collaboration and support.
Overview
14
14
years of professional experience
Work History
Substitute Teacher
Ess
10.2024 - Current
- Trained new staff on administrative procedures and unit protocols for seamless integration.
- Delivered instruction in diverse subjects to facilitate student learning and engagement.
- Adapted lesson plans to meet varying student needs and learning styles effectively.
Unit Secretary
St Vincent's East Hospital
03.2011 - 08.2013
- Managed patient scheduling and appointment coordination for efficient unit operations.
- Maintained medical records and ensured accurate documentation of patient information.
- Assisted nursing staff with administrative tasks to support quality patient care.
- Communicated effectively with patients, families, and healthcare team to address inquiries.
- Utilized electronic health record systems to update and retrieve patient data promptly.
- Organized supplies and maintained inventory levels to ensure unit readiness.
- Facilitated the flow of information between departments to enhance operational efficiency.
- Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
- Contributed to positive patient experiences by greeting visitors, providing directions, and addressing inquiries professionally.
- Supported hospital compliance efforts by adhering to privacy policies and HIPAA regulations when handling sensitive patient information.
- Maintained rapport with physicians, nurse,s and other healthcare personnel.
- Improved unit workflow by effectively prioritizing tasks and collaborating with team members to complete assignments in a timely manner.
- Coordinated communication between medical staff and patients'' families, keeping everyone informed on treatment plans and progress updates.
- Consistently met deadlines for completing administrative tasks while managing competing priorities during high-pressure situations on the unit floor.
- Maintained patient confidentiality in line with HIPAA regulations.
Education
General Studies
Moody High School
Moody, AL05.2003
Skills
- Classroom management
- Adaptable
- Relationship building and management
- Student engagement
- Classroom organization
- Verbal and written communication
- Creativity in teaching
- Lesson plan implementation
- Parent-teacher communication
- Safety awareness
- Special education
- Elementary education
Timeline
Substitute Teacher
Ess
10.2024 - Current
Unit Secretary
St Vincent's East Hospital
03.2011 - 08.2013
General Studies
Moody High School
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