Chrystal Collins
Hamden,United States
Summary
Highly-motivated employee with desire to take on new challenges. Eleven years of experience working in psychiatric emergency services as well as four years working in general medicine. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Mental Health Worker
Yale New Haven Health System
New Haven, CT
10.2009 - Current
- Counseled patients on how to identify triggers that lead to negative behaviors or emotions.
- Collaborated with psychiatrists and medical professionals to ensure optimal client care.
- Monitored patient progress through regular assessments and feedback from family members and caregivers.
- Adapted therapeutic approaches based on each patient's unique needs and preferences.
- Actively listened to clients' concerns while providing empathy and understanding during therapy sessions.
- Provided crisis intervention services in emergency situations.
- Participated in interdisciplinary team meetings to discuss best practices for treating mental illness.
- Provided direct patient care and assistance to healthcare team members.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
- Maintained accurate records of patient care, condition, progress, and concerns.
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
- Collected specimens such as urine samples for testing purposes according to established protocols.
- Conducted safety rounds regularly to ensure safe environment for patients.
- Instructed new employees on proper techniques of performing daily tasks.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Assisted with patient admissions, discharges and transfers.
- Delivered outstanding patient care based on physical, psychological, educational and related criteria.
Education
High School Diploma -
New Haven Academy
New Haven, CT06-2008
Some College (No Degree) - Medical Assisting
New England Technology
Warwick, RISkills
- Patient Advocacy
- Confidentiality
- Safety and Risk Assessments
- Building Rapport
- Crisis Intervention
- Patient Support
- Conflict De-Escalation
Certification
- certified nurse aide 07/2011
Timeline
Mental Health Worker
Yale New Haven Health System
10.2009 - Current
High School Diploma -
New Haven Academy
Some College (No Degree) - Medical Assisting
New England Technology
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