Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager

Chrystal Ingram

Chouteau,OK

Summary

Dynamic Office Manager with a proven track record at Douglas S. Pittman, D.D.S., showcasing exceptional negotiation and relationship-building skills. Achieved a 100% collection rate and excelled in billing, scheduling, and staff training. Renowned for multitasking prowess and unwavering reliability, consistently delivering top-tier results and fostering a culture of professionalism and punctuality.

Overview

13
13
years of professional experience

Work History

Office Manager

Douglas S. Pittman, D.D.S. 918-277-4747
11.2011 - 09.2021

Negotiated Fee Schedules with insurance companies for the office. Maintained a Full Schedule. 100% collection rate. Sold and Scheduled Treatment Plans. Built relationships with the patients, suppliers ,staff and doctor. Assisted the Dr. if the assistant was unable to be at work. Continually evolving to stay relevant in this business. Make sure to audit appointments daily so make sure the patients receive all that their insurance will cover for their potential visits. Train patients to be on time and that Dr. time is just as valuable as their time. Give 110%. Still love dentistry after all of these years!

Office Manager

D.D.S.
02.2024 - Current
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
  • Negotiate fee schedules with insurance companies.
  • Clean up A/R from 2022 to present.
  • Increase production and collections by 46%

Education

Dental Assistant -

Bryan Institute
Tulsa, Oklahoma
02-1987

Skills

  • Billing
  • Scheduling and calendar management
  • Credit and collections
  • Training and coaching
  • Negotiation

  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Team building
  • Professionalism

Timeline

Office Manager

D.D.S.
02.2024 - Current

Office Manager

Douglas S. Pittman, D.D.S. 918-277-4747
11.2011 - 09.2021

Dental Assistant -

Bryan Institute
Chrystal Ingram