Chu Li
Rego Park,NY
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
6
6
years of professional experience
Work History
Receptionist
Yan Wang Medical P.C.
10.2021 - Current
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained current and accurate medical records for patients.
Cashier
TKK Fired Chicken
04.2021 - 09.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Dental Assistant
True Smile Dental P.C.
06.2019 - 10.2019
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Prepared patient x-rays and images for dentist review.
Medical Receptionist
Rendr - Yi Ngai, MD
06.2017 - 04.2019
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
Education
Associate of Arts - Accounting
Queens College, City University of New York
65-30 Kissena Blvd, Queens, NY 1136701.2024
Skills
- Business Operations Understanding
- Resident Satisfaction
- Shorthand Writing
- Mail Handling
- Database Administration
- Expense Reporting
- Office Administration
- Telephone Skills
- Microsoft Office Specialist Certified
- PC Proficiency
- Bookkeeping
- Billing and Payment Processing
Languages
Chinese (Mandarin)
Native or Bilingual
Timeline
Receptionist
Yan Wang Medical P.C.
10.2021 - Current
Cashier
TKK Fired Chicken
04.2021 - 09.2021
Dental Assistant
True Smile Dental P.C.
06.2019 - 10.2019
Medical Receptionist
Rendr - Yi Ngai, MD
06.2017 - 04.2019
Associate of Arts - Accounting
Queens College, City University of New York
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