Summary
Overview
Work History
Education
Skills
Activities
References
Timeline
Generic

Chuck JONES

Honey Grove,Texas

Summary

Skilled in sales and customer relationship management, with background in diverse sales environments. Possess strong communication, negotiation, and strategic planning skills critical for success in sales roles. Demonstrated ability to increase customer satisfaction and loyalty through effective sales tactics and service excellence. Contributed to significant growth in client base and revenue in previous positions by identifying new opportunities and optimizing sales processes.

Overview

18
18
years of professional experience

Work History

Territory Representative

Ecolab
06.2024 - Current
  • Sales and service a territory of over 100 customers in the restaurant and hospitality industry.
  • Seek new customers, and new solutions for each account.
  • Work with distribution on proper stock levels and availability of Ecolab products within their warehouse.
  • Introduce customers to new products to help their businesses grow and be more efficient in their daily operations.
  • Help with proper food safety protocol for the facility, per health department regulations.
  • Train new employees who are joining Ecolab.
  • Work/train with current employees within the district.
  • 2024 budget performer.
  • 2025 Spark Your Grow Champion.
  • Participated in regular meetings with other Territory Representatives to discuss best practices or share ideas.

Territory Sales

Reinert Paper & Chemical
Denison, TX
09.2019 - 05.2024
  • Manage territory in Northeast Texas, and Southeastern Oklahoma.
  • Make daily visits to customers within the territory.
  • Take orders for their weekly or monthly needs.
  • Seek new products that might help current customers in their operations.
  • Make cold calls for new business to grow the territory.
  • Introduce products such as floor scrubbers, sweepers, and vacuums to help keep their facility clean.
  • Work with distributor sales reps to ensure proper stock of their equipment/products.
  • Trained customers on products and equipment within their facilities.

Territory Sales Manager

Ecolab
09.2012 - 09.2019
  • Manage territory for over 100 customers in the hospitality industry.
  • Seek and sell new customers within my territory.
  • Service and repair hotel laundry systems.
  • Follow monthly budgets on sales and service customers to ensure the satisfaction of Ecolab products.
  • 2015 budget achiever.
  • 2016 budget achiever.
  • Assisted customers with product selection based on their individual needs.
  • Provided technical assistance when needed during the sale process.
  • Engaged in cold calling activities to generate leads for potential new customers.

Route Sales Manager

Ecolab
01.2008 - 08.2012
  • Sales and service to 115 customers in the restaurant industry.
  • Provide service on leased dish machines, and support in keeping their facility clean and safe for the public.
  • Work with customers on their food safety rotation protocols, per health department regulations.
  • 2008, 2010, 2012 budget achiever.
  • 2009, 2012, Route Manager of the Year.
  • Star Award for New Hire Training.
  • Ensured compliance with all relevant regulations regarding health and safety standards in the workplace.
  • Identified areas of improvement within the organization's operations which could be leveraged for increased profitability.
  • Resolved customer complaints promptly by providing solutions that best meet their needs.
  • Investigated any discrepancies between invoices, delivery orders, and returns from customers.

Shipping and Receiving Manager

Washington Iron Works
Sherman, Texas
08.2007 - 01.2008
  • Package and ship customer orders.
  • I made sure each package was shipped on time, per the customer contract.
  • Assisted in resolving any customer complaints regarding lost or damaged goods during transit.
  • Ensured that all customer orders were processed correctly and shipped on time.
  • Organized storage areas within the warehouse for easy access to products when needed.
  • Managed the receiving and shipping of all incoming and outgoing orders, ensuring accuracy in product quantity, quality and condition.

Pest Elimination

Ecolab
01.2007 - 08.2007
  • Service the restaurant industry to eliminate and/or control pests in their facilities per health code.
  • Developed integrated pest management plans for customers, including sanitation, habitat modification, and pesticide application.
  • Determined which method of elimination would be the most effective depending upon the type of pest and degree of infestation.
  • Provided expertise in pest control methods including chemical treatments.
  • Operated fogging machines to apply pesticide solutions in indoor areas such as warehouses or food preparation facilities.

Education

High School - Basic high school classes

BONHAM HIGH SCHOOL
Bonham, TX
05-1987

Skills

  • Interpersonal communication
  • Personal engagement
  • Technical proficiency
  • Self-motivation
  • Customer relationship management
  • Product training
  • Inventory management
  • Food safety compliance
  • Cold calling
  • Team building
  • Communication skills
  • Time management
  • Networking skills
  • Cold calling skills

Activities

During my non-working hours, I am usually coaching or watching my 12 year old sons travel baseball team. This usually consists of two weekends a month at tournaments. Spending time with my family is very important to me.

References

References available upon request.

Timeline

Territory Representative

Ecolab
06.2024 - Current

Territory Sales

Reinert Paper & Chemical
09.2019 - 05.2024

Territory Sales Manager

Ecolab
09.2012 - 09.2019

Route Sales Manager

Ecolab
01.2008 - 08.2012

Shipping and Receiving Manager

Washington Iron Works
08.2007 - 01.2008

Pest Elimination

Ecolab
01.2007 - 08.2007

High School - Basic high school classes

BONHAM HIGH SCHOOL

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