Chutney Washington
Palm Springs,CA
Summary
Objective- To become part of a professional family, while continuing to develop in the career as a Medical Assistant. While also helping the community with dignity, compassion, and respect. Conscientious Healthcare professional offering over 10 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Overview
13
13
years of professional experience
Work History
Procedure Scheduler
Advanced Gastroenterology Associates
09.2023 - Current
- Enhanced patient scheduling efficiency by streamlining appointment booking procedures.
- Improved office workflow by collaborating with colleagues on best practices for scheduling processes.
- Assisted in improving overall patient satisfaction through timely and accurate schedule management.
- Coordinated with medical professionals to ensure seamless communication regarding patient appointments and procedures.
- Managed high call volumes, such as 3 lines at once, while maintaining exceptional customer service standards for patients and staff members.
Urgent Care Medical Assistant
Borrego Health
06.2021 - 09.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Completed EKGs and other tests based on patient presentation in office.
Medical Assistant
VIP Urgent Care
08.2016 - Current
- Rooming Patients, taking vital signs, Ortho splints, Urine testing, medical equipment sterilizing, small ICD 10 coding, wound care, medication administration (PO and injection),notifying patients with testing /lab results,supply inventory along with EKG's and checking patients out.
- Front desk duties as well, such as answering the phone, insurance verification, checking patients in, copay collection, chart assembling and WMC processing.
Detoxification Unit Clerk
Betty Ford Center
03.2015 - 02.2017
- Coordination of physician schedules including follow up appointments, and procedures.
- Management of patient medications at inpatient and outpatient levels of care, stocking, and reordering of supplies for procedure rooms/detox unit.
- Triaging telephone calls, filing disability paperwork, transportation of patients to outside appointments, lab corp requisition tracking, assisting nursing staff with admission procedures, communication between departments, documentation of interaction with patients, discharge documentation, and outpatient referrals.
Chemical Dependent Technician
Betty Ford Center
08.2011 - 03.2015
- Patients care, documentation, facilitating meetings transporting patients to outside appointments and meetings.
- As a tech I also monitored the patients living area, take office inventory and initiate and receive calls to the patient's family/ significant other.
Education
Medical Assistant - Medical Assistant
Maric College
Palm Springs06.2006
Diploma - General Education
Palm Springs High School
Palm Springs 06.2000
Skills
- Medical Terminology
- Procedure Assistance
- HIPAA Compliance
- Patient Flow Management
- Sterilization techniques
- Orthopedic splints
- Immunization Administration
- Prioritizing stat orders
- Patient Care Coordination
- Diagnostic Procedures
- Verifying insurance
- Calendar Management
- Obtaining authorizations
- Facility coordinating
- Records Scanning
- Patient Scheduling
Additional Information
- CPR Certified
Timeline
Procedure Scheduler
Advanced Gastroenterology Associates
09.2023 - Current
Urgent Care Medical Assistant
Borrego Health
06.2021 - 09.2023
Medical Assistant
VIP Urgent Care
08.2016 - Current
Detoxification Unit Clerk
Betty Ford Center
03.2015 - 02.2017
Chemical Dependent Technician
Betty Ford Center
08.2011 - 03.2015
Medical Assistant - Medical Assistant
Maric College
Diploma - General Education
Palm Springs High School
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