Positive and upbeat professional makes guests feel welcome while balancing diverse business requirements. Knowledgeable about server loads, kitchen output and customer preferences. Successful in maintaining productivity and calm in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Restaurant Hostess
Sam Kendalls
Camden, SC
11.2023 - 05.2025
Greeted and seated guests in a welcoming manner.
Managed reservation system and maintained seating chart accuracy.
Provided menus and informed guests about daily specials.
Managed reservations, waitlists, and special requests for large parties.
Handled guest inquiries and resolved concerns promptly.
Crew Member
Zaxbys Resturant
Camden, SC
08.2020 - 10.2022
Maintained cleanliness and organization of workstations and dining areas.
Assisted customers by taking orders and providing menu information.
Served food quickly for positive guest experiences.
Performed cashier duties such as taking orders, collecting payments and providing change.
Provided excellent customer service to maintain a positive atmosphere for guests.
Customer Service Representative
Blue Cross and Blue Shield
Columbia, SC
02.2017 - 08.2020
Resolved customer complaints through effective communication and problem-solving techniques.
Answered customer inquiries and provided accurate information regarding products and services.
Provided excellent customer service to resolve customer complaints in a timely manner.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Developed strong customer relationships to encourage repeat business.