Summary
Overview
Work History
Education
Skills
Timeline
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Ciana Neal

7436 Tracy Ave Kansas City ,MO

Summary

Dynamic and dedicated professional with extensive experience in customer service at Home Depot. Proven ability to build relationships and enhance customer satisfaction through patience and empathy. Skilled in operating point-of-sale systems and maintaining accuracy in transactions, consistently contributing to a positive shopping experience.

Overview

4
4
years of professional experience

Work History

Cashier

Home Depot
05.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.

Warehouse Worker

Amazon
10.2025 - 02.2026
  • Operated warehouse equipment to pick and pack orders efficiently.
  • Followed safety protocols to maintain safe working environment.
  • Collaborated with team members to meet daily order fulfillment targets.
  • Utilized inventory management systems to track stock levels and update records.

Warehouse Worker

UPS
06.2025 - 07.2025
  • Loaded and unloaded packages from delivery trucks, ensuring accuracy in shipments.
  • Maintained cleanliness and organization of work area to enhance safety standards.
  • Conducted inventory checks to track stock levels and assist with replenishment.

Cashier

Cosentino's Food Store
09.2022 - 02.2025
  • Processed transactions efficiently using point-of-sale systems.
  • Assisted customers with inquiries and product selections.
  • Maintained cleanliness of checkout area and surrounding displays.
  • Handled cash, credit, and gift card transactions accurately.

Cashier

Walmart
11.2023 - 02.2024

• Assisting customers with finding items

• Making sure they had a smooth shopping experience

• Assisting with different departments when needed

  • Processed transactions efficiently using point-of-sale systems.
  • Maintained cleanliness of checkout area and surrounding displays.
  • Collaborated with team members to manage peak business hours effectively.

Food Service Worker

Cedar Fair
06.2022 - 08.2022
  • Prepared and served food items according to safety and quality standards.
  • Maintained cleanliness and organization of work areas, ensuring compliance with health regulations.
  • Assisted in inventory management, tracking stock levels and reporting shortages as needed.
  • Collaborated with team members to expedite service during peak hours, enhancing customer satisfaction.

Education

Bachelor of Arts - Psychology

Metropolitan Community College
Kansas City, MO

Bachelor of Arts - Psychology

Lincoln University
Jefferson City, MO
05.2028

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy

Timeline

Warehouse Worker

Amazon
10.2025 - 02.2026

Warehouse Worker

UPS
06.2025 - 07.2025

Cashier

Home Depot
05.2024 - Current

Cashier

Walmart
11.2023 - 02.2024

Cashier

Cosentino's Food Store
09.2022 - 02.2025

Food Service Worker

Cedar Fair
06.2022 - 08.2022

Bachelor of Arts - Psychology

Metropolitan Community College

Bachelor of Arts - Psychology

Lincoln University