Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Ciana Angelina Regino

San Diego,CA

Summary

Customer-focused, creative, and detail oriented. Committed to creating and contributing to an inviting atmosphere and positive work environment. Skilled in manning high-volume dining environment and delivering excellent, unparalleled customer service. Experienced in handling reservations, seating arrangements and payments to ensure a successful work flow. Almost two full years of experience working in the hospitality industry. Organized and dependable, successful at managing multiple priorities with a positive attitude. Self motivated and a willingness to learn and succeed in delivering excellent customer service and creating memorable experiences.

Overview

3
years of professional experience

Work History

Bay Park Fish Company

Hostess
07.2022 - Current

Job overview

  • Greeted customers upon arrival and provided friendly service throughout dining experience.
  • Managed seating charts and monitored activity in restaurant to maintain constant and efficient flow.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Assisted FOH and BOH staff to meet needs of 100+ customers daily

Costa Azul Coronado

Hostess
06.2020 - 09.2021

Job overview

  • Greeted customers and ensured efficient flow of dining area
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Took reservations and to-go orders by phone, answered customer questions, managed wait list and informed of accurate wait times

Education

Point Loma High School
San Diego, CA

High School Diploma
06.2023

Skills

  • Customer Service
  • Food Safety Understanding
  • High-Volume Dining
  • Social Perceptiveness
  • Interactive Communication
  • Menu Memorization
  • POS System Operations
  • Telephone Etiquette
  • Dining Area Maintenance
  • Guest Complaint Resolution
  • Spanish Speaker (Intermediate)

Timeline

Hostess

Bay Park Fish Company
07.2022 - Current

Hostess

Costa Azul Coronado
06.2020 - 09.2021

Point Loma High School

High School Diploma
Ciana Angelina Regino