Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lori Germano

Mesa,AZ

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Support Coordinator

DES- State of AZ
04.2024 - Current
  • As a Support Coordinator, I am responsible for conducting in-person visits to members' homes, educational settings, or program sites to establish strong working relationships and assess individual service needs and support options
  • I develop, review, and monitor Person-Centered Service Plans (PCSPs) in compliance with required timelines, ensuring that each plan reflects the unique goals and preferences of the member
  • I closely track individual progress, document any concerns, and make referrals to appropriate community-based resources when additional support is necessary
  • I facilitate service planning meetings and conduct program site visits to support informed decision-making by members and families, and I coordinate referrals for eligible services based on assessed needs
  • In times of crisis, I collaborate with community agencies to ensure members and their families receive timely and appropriate support
  • I maintain detailed and accurate progress notes, case documentation, and prepare formal reports as required
  • Additionally, I contribute to special projects and initiatives as assigned

Group Home Manager

On Angel's Wing's/Redwood
07.2021 - 04.2024
  • Responsible for the care and supervision of adults with Developmental Disabilities, scheduling, Assisting in daily living skills, behavior management, Prepare and submit Medication administration documents, Medication administration, Medication management, Schedule and attend all Doctor appointments, Med Reviews, Attend PCSP Meetings, provide and file documentation, Transportation of members with the use of a company van, Supervise (5) Direct Support Staff, prepare weekly schedules, menu's, grocery shop for house with company credit card/ document receipts, prepare monthly activity calendar for the clients
  • Receive client funds/document use of funds
  • Submit end of month paperwork/logs, Supervise Staff's Dayforce timesheets.

Covid Rental Assistance/Eviction Program

Maricopa County Community Service Division
01.2021 - 07.2021

Temporary Assignment for Maricopa County Head Start due to Covid-19.

  • Transmittal Lead-The performance standards for Transmittal Lead are to process all applications approved for payment within 24 hours
  • All approved applications must be logged into a transmittal log and routed appropriately to the Finance CCRA Share point folder
  • The transmittal lead is expected to identify missing information from the Landlord form or W9 Tax Form and prevent the mistakes from moving forward to finance
  • Additionally, all troubleshooting requests for missing transmittals or applications are to be processed within 24 hours
  • Nitro Pro, Share Point, ADP, Computer Training, and experience

Teacher Assistant

Maricopa County Human Services- Head Start
08.2016 - 01.2021
  • Teacher Assistant-Teacher Assistant to Head Start Programs, Assist Two Teachers setting up school billboards, teaching learning groups, help with transitions, interact with playtime, games, arts and crafts, assist with circle time, pick up meals and set up for breakfast, lunch and snack time, daily sanitizing, stock supplies and materials, order supplies and materials, daily attendance, input gold, teacher input strategies, ½ hour student counts, health log, small and large group activities, plan weekly lesson plans and menu counts to cafeteria
  • Resource information given to parents, updates with immunizations, medical and dental
  • Customer service to parents and other teachers such as Speech professionals, IEP's, IHP's, daily and weekly assessments with input as well as safety and security for the children

Instructional Aide

Mesa Public Schools
01.2013 - 08.2016
  • Assist Teachers with Redirection of Special Needs Children One on One Aide/Spastic Cerebral Palsy/Behavior Problems/Autism/Down Syndrome, Medicaid Billing, Supervision of Outdoor Activities, Special events Supervising Outside activities, Special Functions, Assisting with School work

Owner

State Certified Childcare (at home)
01.2004 - 01.2013
  • Owner of a Daycare with assistance with CAAFP and DES Low-income family Daycare at home with 4 to 6 children, providing 24-hour care and meals, teaching preschool and assisting parents with everyday care for their children

Maricopa County Juvenile Detention Center
01.1997 - 01.2004
  • Intake and evaluation of juvenile inmates ages 8 to 17, accommodations for court appearances, daily logs and input, Girls unit assistance, parent interactions, assist with weekly visitations of family, maintain daily living reports on detainees, transportation, provide resources for parents and child and maintain safety and security of children with interaction

Education

Early Childhood Education - CDA

Rio Salado College
01.2017

Medical Billing and Coding - undefined

Brookline College
01.2012

AA Degree - Criminal Justice

Brookline College
01.1997

40 Credits - Business

Adelphi Business College
01.1988

Diploma - undefined

Dobson High School
01.1986

Skills

  • HIPAA compliance
  • Team Building
  • Medical and behavioral health terminology
  • Developing and implementing PCSPs
  • Federal and state regulations related to developmental disability services
  • Case management
  • Service coordination
  • Designing individualized service plans
  • Evaluating individualized service plans
  • Maintaining individualized service plans
  • Effective communication
  • Counseling
  • Problem-solving
  • Independent work
  • Collaborative work
  • Organizational skills
  • Time management
  • Confidentiality
  • Professional ethics
  • Field visits

Certification

  • CPR
  • First Aid
  • Fingerprint Clearance Card
  • Food Handlers Card

Timeline

Support Coordinator

DES- State of AZ
04.2024 - Current

Group Home Manager

On Angel's Wing's/Redwood
07.2021 - 04.2024

Covid Rental Assistance/Eviction Program

Maricopa County Community Service Division
01.2021 - 07.2021

Teacher Assistant

Maricopa County Human Services- Head Start
08.2016 - 01.2021

Instructional Aide

Mesa Public Schools
01.2013 - 08.2016

Owner

State Certified Childcare (at home)
01.2004 - 01.2013

Maricopa County Juvenile Detention Center
01.1997 - 01.2004

Medical Billing and Coding - undefined

Brookline College

AA Degree - Criminal Justice

Brookline College

40 Credits - Business

Adelphi Business College

Diploma - undefined

Dobson High School

Early Childhood Education - CDA

Rio Salado College
Lori Germano