Ciara Gau
Allendale
Summary
I am a very motivated individual who gives my all to every job I do. I'm very dependable for any task thrown my way, and I love working everyday to improve myself more and more. I would love to help others in everything I do even if it's as small as offering a friendly smile to start their day.
Overview
3
3
years of professional experience
Work History
Sales Associate
Hollister
05.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Managed returns, exchanges and refunds in accordance with store policy.
Barista
Scooters Coffee Shop
06.2021 - 06.2024
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Education
Bachelor of Science - Nursing
Grand Valley State University
Allendale, MI05.2027
High School Diploma -
Lansing High School 9-12
Lansing, KS05.2023
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Excellent people skills
- Relationship Building
- Creative Thinking
- Adaptable and Flexible
- Organization
Timeline
Sales Associate
Hollister
05.2024 - Current
Barista
Scooters Coffee Shop
06.2021 - 06.2024
Bachelor of Science - Nursing
Grand Valley State University
High School Diploma -
Lansing High School 9-12