Ciara Rodriguez
Wichita Falls
Summary
Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.
Overview
1
1
year of professional experience
2025
2025
years of post-secondary education
Work History
Receptionist
Vernon Smiles
Vernon
11.2025 - Current
- Greeted patients warmly upon arrival, creating a welcoming environment.
- Managed appointment scheduling using electronic health record systems efficiently.
- Answered phone calls promptly, addressing inquiries and directing calls appropriately.
- Maintained front desk organization, ensuring a tidy and professional appearance.
- Assisted with insurance verification to streamline patient services effectively.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Greeted visitors and provided them with assistance.
CDA
Vernon Smiles
Vernon
03.2025 - 10.2025
- Assisted in patient scheduling and managing appointment calendars.
- Prepared treatment rooms and ensured cleanliness and organization.
- Provided support during dental procedures and maintained instruments.
- Assisted in inventory management of dental supplies and equipment.
- Communicated effectively with patients about treatment plans and procedures.
- Collaborated with team members to enhance patient care services.
Education
Vernon High School
Vernon, TxSkills
- Appointment scheduling
- Insurance verification
- Patient communication
- Customer service
- Team collaboration
- Conflict resolution
- Schedule management
- Multitasking and prioritization
- Positive and professional
- Service-oriented mindset
- Organization skills
Timeline
Receptionist
Vernon Smiles
11.2025 - Current
CDA
Vernon Smiles
03.2025 - 10.2025
Vernon High School