Ciara Taylor
Inverness,FL
Summary
Motivated worker with a strong background in hospitality service and staff training. Skilled in multitasking and organization, while also effectively resolving customer complaints to boost satisfaction. Eager to leverage an expertise in knowledge accumulated over a decade of experience into opportunities for success. Multifaceted in several different skill sets, and always looking to expound upon new experiences.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Manager
Darrell’s Diner
The Villages, Florida
01.2021 - Current
- Assisted in managing daily operations and staff at the diner.
- Oversaw inventory management and ordering of supplies for the kitchen.
- Coordinated communication between kitchen staff and servers during peak hours to streamline service.
- Maintained cleanliness and organization of food preparation areas and equipment.
- Ensured compliance with health regulations by monitoring food safety practices.
- Addressed customer complaints promptly, enhancing overall satisfaction levels.
- Trained new employees on cooking techniques and safety protocols.
Bar Server
Pine Street Pub
Inverness, Florida
02.2020 - 11.2020
- Maintained cleanliness and organization of the bar area throughout shifts.
- Assisted customers with menu selections and provided recommendations.
- Engaged with patrons to foster a welcoming and friendly atmosphere.
- Processed payments efficiently using POS systems for transactions.
- Adhered to all safety and sanitation regulations when handling food and beverage products.
- Provided excellent customer service by taking and delivering orders efficiently.
- Handled customer inquiries and resolved complaints in a professional manner.
Education
JCI Ohio - Social Media Marketing
The Hudson Jaycee’s
Hudson, OH10-2015
High School Diploma -
Stow Monroe-Falls High School
Stow, OH05-2016
Skills
- Inventory management
- Food safety compliance
- Staff training
- Customer complaint resolution
- Order processing
- Hospitality service
- Multitasking and organization
- Scheduling and planning
- Recruiting and interviewing
Certification
Managers Certification via Chaney Bro’s.
Timeline
Assistant Manager
Darrell’s Diner
01.2021 - Current
Bar Server
Pine Street Pub
02.2020 - 11.2020
JCI Ohio - Social Media Marketing
The Hudson Jaycee’s
High School Diploma -
Stow Monroe-Falls High School