Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
5
5
Certification
Work History
Stay at Home Mom
Home
09.2020 - Current
Handled 75% household finances by making and maintaining a budget.
Coordinated schedules and appointments for 100% of family members
Communicated effectively with school staff, healthcare providers, and other professionals to advocate for 2 or more children's needs and ensure adequate care and support.
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Patient Consultant
Trulieve
09.2020 - 09.2022
Highest AOT most shifts operated
Educated 100's of patients on treatment options, ensuring informed decisions were made for their care plans.
Maintained accurate and up-to-date patient records, ensuring compliance with HIPAA regulations.
Ensured Inventory counts were precise.
Trained 10 or more other employees effectively.
Dispensations for medications into Medical Marijuana Use Registry.
Reduced patient wait times 10% by streamlining appointment scheduling processes.
Enhanced patient satisfaction 15% by providing empathetic and personalized consulting services.
Retail Sales Specialist
Island Pursuit, Inc.
03.2019 - 12.2019
Demonstrated exceptional customer service skills by providing personalized recommendations and assistance to customers, resulting in 10% increase in sales revenue.
Managed inventory levels and merchandising displays to better product visibility and traffic by 20%.
Collaborated with team members to meet and exceed monthly sales targets, consistently achieving top performer by 20%.
Boosted sales revenue by 15% through effective upselling and cross-selling techniques.
Retail Sales Associate
Crazy Shirts
08.2017 - 08.2018
Utilized effective sales techniques to consistently meet and exceeding 10% with monthly sales targets.
Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
Cultivated strong relationships 100's with customers through personalized assistance and product recommendations.
Analyzed customer feedback and sales data to identify trends and opportunities for product improvements
Handled Cash Deposits.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Boosted sales revenue through effective upselling and cross-selling techniques by 25%.
Head Hostess
Longhorn Steakhouse
05.2016 - 08.2017
Enhanced customer satisfaction by efficiently managing reservations and accommodating special requests by 10%.
Streamlined seating process for increased efficiency and reduced wait times for guests by 15%.
Trained and mentored 13 staff members to ensure consistent service quality and adherence to restaurant policies.
Collaborated with management to develop strategies for improving overall guest experience and increasing repeat business.
Education
Associate of Arts And Sciences - A.S - Psychology
State College of Florida-Manatee-Sarasota
Bradenton, FL
01.2029
Skills
Critical thinking
Analytical reasoning
Problem-solving
Communication skills
Empathy and Active Listening
Research and Data Analysis
Counseling and Therapy Techniques
Professional Psychological Assessment and Diagnosis