Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Timeline
Generic

Ciarra Lenahan

4 Arapaho Pl

Summary

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. I am confident in providing quality product recommendations and solutions to meet customer needs, and to exceed expectations. Experience includes providing top-notch customer service, bundling our top products, and driving sales growth through innovative strategies. I am committed to problem solving, executing sales, bundling products, and customer experience initiatives; driving strong sales.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Retail Sales Consultant

Comcast
Mays Landing
10.2022 - Current
  • Engaged customers to understand product preferences and enhance shopping experience by providing product knowledge to customers on merchandise features, benefits, and quality.
  • Resolved customer inquiries and complaints with effective communication skills.
  • Participated in training sessions to stay updated on product knowledge and promotions.
  • Demonstrated excellent customer service by responding promptly to customer inquiries and complaints.
  • Engaged positively with each customer, providing professional, and polite support for sales and service needs.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.

Damage Recovery Specialist

Enterprise Car Rental
Virtual
08.2020 - 09.2022
  • Assisted in training new staff on recovery procedures and best practices.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Recognized by management for providing exceptional customer service.
  • Investigated claim details by interviewing policyholders and witnesses.
  • Reviewed insurance claims for accuracy and compliance with company policies.
  • Evaluated damage estimates from adjusters and appraisers efficiently.

Education

High School Diploma -

Egg Harbor Township High School
Egg Harbor Township, NJ
06-2014

Skills

  • Customer service/Customer satisfaction
  • Product knowledge
  • Sales techniques
  • Conflict resolution
  • Upselling strategies
  • Handling customer complaints
  • Sales goal achievement
  • Problem solving

Affiliations

I am a Team Mom on multiple sports teams for my children!

Accomplishments

  • Freedom First Class Winner x3

Certification

  • Top Seller of Premium Plus & XMC!

Timeline

Retail Sales Consultant

Comcast
10.2022 - Current

Damage Recovery Specialist

Enterprise Car Rental
08.2020 - 09.2022

High School Diploma -

Egg Harbor Township High School

Similar Profiles

CREATE PROFILE
Ciarra Lenahan
Want your own profile? Create for free at Resume-Now.com