Cidney Amadi
5918 El Campo Ct, Charlotte,NC
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to impact company success positively.
Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
11
11
years of professional experience
Work History
Manager of Operations
CIDS Couture
01.2017 - 08.2019
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Trained new employees on proper protocols and customer service standards.
- Interacted well with customers to build connections and nurture relationships.
- Partnered with vendors and suppliers to effectively manage and budget.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Reported issues to higher management with great detail.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Biochemist
Admat Farms
04.2008 - 08.2016
- Originated, scaled and commercialized innovative ideas to build ground-breaking initiatives.
- Collaborated to deliver competitive customer-focused solutions.
- Involved in the uptake of biotechnology innovation in animal and plant breeding.
- Developed new strategies to improve farm animal production.
- Involved in the expansion of business development and hybrid product uptake.
- Evaluated production activities and provided suggestions for quality improvements and cost control.
- Managed operators in chemical processing plant, maintaining overall product quality.
- Determined corrective actions for maintenance when equipment failed or required repairs.
- Undertook preventive maintenance and safety inspections for smooth, uninterrupted operations.
- Established proper processes to meet production capacity demands.
- Coordinated workloads to fit with tight deadlines and employee schedules.
- Collected and stored specimens and samples to prevent contamination.
Education
Associate of Science - Nursing
Central Piedmont Community College
Charlotte, NC06.2026
Bachelor of Science - Biochemistry And Molecular Biology
University of Ibadan
Ibadan, Oyo06.2006
Skills
- Performance Improvement
- Administrative Management
- Resource Allocation
- Customer Service Management
- Employee Development
- Revenue Generation
- Cost Control
- Sales Tracking
Timeline
Manager of Operations
CIDS Couture
01.2017 - 08.2019
Biochemist
Admat Farms
04.2008 - 08.2016
Associate of Science - Nursing
Central Piedmont Community College
Bachelor of Science - Biochemistry And Molecular Biology
University of Ibadan
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