ciera fontaine
Plainfield
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server
Frank Pepe Pizzeria Napoletana
12.2024 - Current
- Takes and delivers food orders, answers questions about the menu and food, takes payment, communicates orders with the kitchen staff, seats customers, and helps with customer service and cleaning. Used TOAST system
Server
D&G Pizza and Pub
02.2017 - 12.2024
- Takes and delivers food orders, answers questions about the menu and food, answers phone orders for takeout/delivery, takes payment, communicates orders with the kitchen staff, seats customers, and helps with customer service and cleaning. Used TOAST system.
Education
Associate's degree - Nuclear Engineering
Three Rivers Community College
04.2025
College Degree - General Studies
Three Rivers Community College
Norwich, CT12.2020
High school diploma - Architecture
H. H. Ellis Technical High School
Danielson, CT05.2018
Skills
- Microsoft Word
- Computer skills
- Food handling
- Organizational skills
- Microsoft Excel
- Time management
- Cash register
- Hospitality
- Cash handling
- Analysis skills
- Restaurant experience
- Serving Experience
- Communication skills
- Exceptional customer service
- Strong work ethic
- Guest engagement
Certification
- Driver's License
- October 2017 to November 2035
Timeline
Server
Frank Pepe Pizzeria Napoletana
12.2024 - Current
Server
D&G Pizza and Pub
02.2017 - 12.2024
College Degree - General Studies
Three Rivers Community College
High school diploma - Architecture
H. H. Ellis Technical High School
Associate's degree - Nuclear Engineering
Three Rivers Community College
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