Ciera Patton
Plano,TX
Summary
Dedicated Receptionist with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
3
3
years of professional experience
Work History
Sales Associate
Bath & Body Works
11.2023 - Current
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Scheduling Coordinator
Defined Lines By Natosha
12.2022 - Current
- Enhanced scheduling efficiency by implementing automated systems and optimizing coordination processes.
- Increased client satisfaction through timely appointment scheduling and proactive management of wait times.
- Supported company growth by effectively managing an increasing volume of scheduling requests without compromising service quality.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Receptionist
Rose Couture Beauty
06.2021 - 09.2022
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, and walk-in clients.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
Education
The Colony High School
The Colony, TX06.2016
Skills
- Sales Development
- Promotional Support
- Customer Service
- Organizational Skills
- Problem Solving
- Attention to Detail
- Complex Problem-Solving
- Office Management
- Appointment Scheduling
- Computer Proficiency
- Confidentiality Handling
References
References available upon request.
Timeline
Sales Associate
Bath & Body Works
11.2023 - Current
Scheduling Coordinator
Defined Lines By Natosha
12.2022 - Current
Receptionist
Rose Couture Beauty
06.2021 - 09.2022
The Colony High School
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