Ciera Scutieri
Pittsfield,MA
Summary
Detail-oriented professional with extensive experience in cafe operations. Skilled in problem-solving and multitasking, with a strong focus on continuous improvement and staff development to drive customer satisfaction and operational efficiency.
Overview
7
7
years of professional experience
Work History
Cafe Supervisor
Guido's Fresh Market Place
Pittsfield, MA
09.2019 - Current
- Supervised daily cafe operations, ensuring high-quality service and customer satisfaction.
- Trained and mentored staff in food safety protocols and customer engagement techniques.
- Implemented inventory management processes to optimize stock levels and reduce waste.
- Streamlined workflow processes, enhancing service speed during busy periods without compromising quality.
Education
High School Diploma -
Lee Middle And High School
Lee, MAMedical Coding Certificate - Medical Coding
Berkshire Community Collage
Pittsfield, MA05-2026
Skills
- Customer engagement
- Staff management
- Continuous improvement
- Worker training
- Problem-solving
- Attention to detail
- Multitasking
Timeline
Cafe Supervisor
Guido's Fresh Market Place
09.2019 - Current
High School Diploma -
Lee Middle And High School
Medical Coding Certificate - Medical Coding
Berkshire Community Collage