Summary
Work History
Education
Skills
Timeline
pwb

Cierra Henderson

Ashland ,Ohio

Summary

Personable and compassionate individual with knack for building rapport and providing support to diverse populations. Understanding of case management principles and adept at utilizing client databases and maintaining detailed records. Committed to making positive impact by assisting individuals in accessing resources and achieving personal goals. Offering strong interpersonal skills and genuine passion for helping others, eager to grow and develop in collaborative environment. Brings foundational understanding of client needs assessment and effective communication techniques. Ready to use and develop organizational and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Work History

Human Services Assistant

Cambridge salvation Army
06 2021 - 01 2025
  • Established positive relationships with aid recipients and assessed goals, working hard to address individual needs and tailor services to suit them.
  • Maintained accurate records of client progress, assessments, and interventions for optimal case management efficiency.
  • Advocated for clients within the community and various agencies to secure necessary resources and assistance.
  • Adhered to strict client confidentiality laws and site-specific procedures to uphold privacy and provide best experience possible.
  • Assessed barriers, strengths and needs of each family and worked quickly to remediate.
  • Utilized complex client management systems, both digital and manual and maintained sensitive information in highly encrypted databases.
  • Kept and established comprehensive case files to support proper documentation and record retention.

Education

Associate of business - Business

University of Phoenix

Phlebotomy Tech - Medical

Larock Healthcare Academy
06.2024

Skills

  • Written Communication
  • Teamwork and Collaboration
  • Data Entry
  • MS Office
  • Dependable and Responsible
  • Multitasking Abilities
  • Analytical and Critical Thinking
  • excel
  • outlook
  • phone
  • Attention to Detail

Timeline

Human Services Assistant

Cambridge salvation Army
06 2021 - 01 2025

Associate of business - Business

University of Phoenix

Phlebotomy Tech - Medical

Larock Healthcare Academy
Cierra Henderson