Cierra Hickey
Louisville,KY
Summary
Dynamic Manager with a proven track record at Kentucky Pork Producers, excelling in team leadership and complex problem-solving. Demonstrated success in enhancing team performance and customer satisfaction through effective conflict resolution and staff development. Skilled in time management and customer service, achieving significant improvements in operational efficiency and employee morale.
Overview
8
8
years of professional experience
Work History
Manager
Kentucky Pork Producers
03.2017 - Current
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Cross-trained existing employees to maximize team agility and performance.
Education
Jefferson County
Louisville, KY06.2018
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Product Management
- Customer Service
Timeline
Manager
Kentucky Pork Producers
03.2017 - Current
Jefferson County
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