Cierra James
Lake Wales,FL
Summary
Dynamic professional with a proven track record at Kelly Services, excelling in classroom management and student engagement. Adept at fostering positive relationships and enhancing learning outcomes. Demonstrated adaptability and compliance with safety protocols, achieving a 95% satisfaction rate. Skilled in verbal and written communication, committed to creating supportive and effective educational environments.
Overview
5
5
years of professional experience
Work History
Substitute Teacher
Kelly Services
Lake Wales Fl
08.2024 - Current
- Delivered engaging lesson plans tailored to diverse student needs.
- Managed classroom behavior to create a positive learning environment.
- Collaborated with teachers to support curriculum implementation effectively.
- Assisted students in understanding subject matter and completing assignments.
- Provided feedback on student progress to enhance learning outcomes.
- Upheld classroom routines to support student environments and maintain consistent schedules.
Cashier
Chipotle
Davenport Fl
11.2022 - 12.2024
- Processed customer transactions accurately and efficiently using point-of-sale system.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of dining area to enhance customer experience.
- Assisted in training new team members on cash handling procedures and store policies.
- Educated customers about menu items, promoting specials and upselling products effectively.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
Ride Operator
Universal Orlando
01.2023 - 07.2024
- Operated and monitored ride equipment to ensure optimal safety and guest experience.
- Assisted guests with boarding procedures, ensuring compliance with safety protocols.
- Conducted routine inspections of ride systems, identifying maintenance needs proactively.
- Responded to guest inquiries and provided assistance in a friendly manner.
- Collaborated with team members to maintain cleanliness and organization of ride area.
Sales Associate
Rue21
Davenport Fl
11.2020 - 01.2023
- Assisted customers in product selection and provided exceptional service to enhance shopping experience.
- Maintained knowledge of current promotions and sales to effectively communicate with customers.
- Operated point-of-sale system accurately, processing transactions efficiently and handling cash responsibly.
- Collaborated with team members to achieve daily sales goals and improve store performance.
- Organized merchandise displays to optimize customer engagement and promote featured products.
- Resolved customer inquiries and complaints promptly, fostering positive relationships and loyalty.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
High School Diploma -
Haines City Senior High School
Haines City, FL05.2022
Skills
Classroom management
Adaptable
Relationship building and management
Student engagement
Verbal and written communication
Safety awareness
Compliance
Health and safety
Timeline
Substitute Teacher
Kelly Services
08.2024 - Current
Ride Operator
Universal Orlando
01.2023 - 07.2024
Cashier
Chipotle
11.2022 - 12.2024
Sales Associate
Rue21
11.2020 - 01.2023
High School Diploma -
Haines City Senior High School