Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Cierra Mizurak

Bel Air,MD

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Public Safety Emergency Communication SpecialistII

Harford County Department of Emergency Services
2012.10 - Current
  • Maintained accurate records of all emergency calls, ensuring thorough documentation for future reference and analysis.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
  • Recorded and tracked emergency requests utilizing computer-aided dispatch systems.

Assistant Varsity Softball Coach

John Carroll High School
2016.02 - Current
  • Organized team events and fundraisers, fostering a strong sense of community among players, parents, and staff.
  • Facilitated team building activities and workshops to improve communication, collaboration and productivity.

Head Coach of Junior Varsity Soccer Team

John Carroll High School
2015.08 - 2020.02
  • Analyzed and evaluated team performance metrics to identify areas of improvement.
  • Crafted successful training plans for junior varsity squads of more than 25 athletes.
  • Optimized athlete performance with consistent evaluation and adjustment of coaching techniques based on individual needs and overall team objectives.

Education

Some College (No Degree) - Emergency Management

Harford Community College
Churchville

High School Diploma -

Mercy High School
Baltimore
06.2009

Skills

  • Emergency Medical Dispatch (EMD)
  • Basic life support understanding
  • Documentation And Reporting
  • NCIC Database
  • Decision-Making
  • Information Gathering
  • Public Safety Telecommunicator
  • Active Listening
  • Call Control Techniques
  • Data Entry
  • Teamwork and Collaboration
  • Communications Training Officer (CTO)
  • Call Management
  • Coaching and Mentoring
  • Problem-Solving

Certification

  • CPR
  • Firefighter 1
  • Hazmat Operations
  • Emergency Telecommunication
  • Emergency Medical, Fire, and Police Dispatcher
  • Certified Training Officer

References

References available upon request

Timeline

Assistant Varsity Softball Coach

John Carroll High School
2016.02 - Current

Head Coach of Junior Varsity Soccer Team

John Carroll High School
2015.08 - 2020.02

Public Safety Emergency Communication SpecialistII

Harford County Department of Emergency Services
2012.10 - Current

Some College (No Degree) - Emergency Management

Harford Community College

High School Diploma -

Mercy High School
  • CPR
  • Firefighter 1
  • Hazmat Operations
  • Emergency Telecommunication
  • Emergency Medical, Fire, and Police Dispatcher
  • Certified Training Officer
Cierra Mizurak