Cierra Mizurak
Bel Air,MD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Public Safety Emergency Communication SpecialistII
Harford County Department of Emergency Services
10.2012 - Current
- Maintained accurate records of all emergency calls, ensuring thorough documentation for future reference and analysis.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
- Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
Assistant Varsity Softball Coach
John Carroll High School
02.2016 - Current
- Organized team events and fundraisers, fostering a strong sense of community among players, parents, and staff.
- Facilitated team building activities and workshops to improve communication, collaboration and productivity.
Head Coach of Junior Varsity Soccer Team
John Carroll High School
08.2015 - 02.2020
- Analyzed and evaluated team performance metrics to identify areas of improvement.
- Crafted successful training plans for junior varsity squads of more than 25 athletes.
- Optimized athlete performance with consistent evaluation and adjustment of coaching techniques based on individual needs and overall team objectives.
Education
Some College (No Degree) - Emergency Management
Harford Community College
ChurchvilleHigh School Diploma -
Mercy High School
Baltimore06.2009
Skills
- Emergency Medical Dispatch (EMD)
- Basic life support understanding
- Documentation And Reporting
- NCIC Database
- Decision-Making
- Information Gathering
- Public Safety Telecommunicator
- Active Listening
- Call Control Techniques
- Data Entry
- Teamwork and Collaboration
- Communications Training Officer (CTO)
- Call Management
- Coaching and Mentoring
- Problem-Solving
Certification
- CPR
- Firefighter 1
- Hazmat Operations
- Emergency Telecommunication
- Emergency Medical, Fire, and Police Dispatcher
- Certified Training Officer
References
References available upon request
Timeline
Assistant Varsity Softball Coach
John Carroll High School
02.2016 - Current
Head Coach of Junior Varsity Soccer Team
John Carroll High School
08.2015 - 02.2020
Public Safety Emergency Communication SpecialistII
Harford County Department of Emergency Services
10.2012 - Current
Some College (No Degree) - Emergency Management
Harford Community College
High School Diploma -
Mercy High School
- CPR
- Firefighter 1
- Hazmat Operations
- Emergency Telecommunication
- Emergency Medical, Fire, and Police Dispatcher
- Certified Training Officer
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