Cierra Steiner
Fayetteville,NC
Summary
Developed leadership and organizational skills in fast-paced, team-oriented environment. Expertise in optimizing workflows, managing teams, and ensuring operational efficiency. Looking to transition and apply these skills to drive success and enhance workplace performance.
Overview
4
4
years of professional experience
Work History
Flex Supervisor
Sheetz
12.2025 - Current
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Defined clear targets and objectives and communicated to other team members.
- Boosted customer satisfaction with timely order fulfillment and accurate inventory management.
- Communicated daily goals and expectations to the team for improved performance.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Shift Lead
St. Moritz Security Services
01.2025 - 11.2026
- Trained team members on safety protocols and emergency response procedures.
- Increased shift productivity by setting clear expectations and providing consistent guidance on job responsibilities.
- Enforced company policies and regulations with employees.
- Cultivated an inclusive workplace culture that fostered teamwork and collaboration among diverse employees.
Financial Services Representative
Foundever
06.2024 - 01.2025
- Provided excellent customer service, resolving issues quickly and maintaining long-term client relationships.
- Maintained up-to-date knowledge of industry regulations, trends, and best practices to provide informed advice to clients.
- Enhanced customer relationships with personalized service and addressing individual concerns promptly.
- Collaborated with team members to achieve sales targets and improve overall branch performance.
- Worked closely with other departments to provide seamless service delivery for complex client requests.
Housekeeping Manager
SpringHill Suites by Marriott
05.2023 - 04.2024
- Managed staff of approximately 8 to 12 housekeepers.
- Worked with front desk to respond promptly to all guest requests.
- Managed inventory levels effectively, ensuring adequate supplies for daily operations while minimizing waste and costs.
- Conducted regular performance evaluations for housekeeping staff, identifying areas for improvement and providing constructive feedback for professional development.
Administrative Marketing Assistant
FJCRE
10.2022 - 05.2023
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
Education
A.S. - Office Administration
Fayetteville Technical Community College
Fayetteville, NC01.2023
Cert. - Basic Office Administration
Fayetteville Technical Community College
Fayetteville, NC01.2023
Skills
- Customer relationship building
- Staff development
- Scheduling coordination
- Teamwork and collaboration
- Problem-solving
- Time management
Timeline
Flex Supervisor
Sheetz
12.2025 - Current
Shift Lead
St. Moritz Security Services
01.2025 - 11.2026
Financial Services Representative
Foundever
06.2024 - 01.2025
Housekeeping Manager
SpringHill Suites by Marriott
05.2023 - 04.2024
Administrative Marketing Assistant
FJCRE
10.2022 - 05.2023
Cert. - Basic Office Administration
Fayetteville Technical Community College
A.S. - Office Administration
Fayetteville Technical Community College