Cierra Talavera
Sayreville,NJ
Summary
Forward-thinking team leader skilled at operating several tasks efficiently to meet goals. Organized and dependable candidate successful at managing priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Proactive and focused on positively impacting the company's success.
Overview
8
8
years of professional experience
Work History
Daily Operations Manager
Banana Republic
06.2020 - 02.2024
- Managed team performance by setting clear objectives and providing constructive feedback.
- Implemented inventory management systems to maintain optimal stock levels and reduce waste.
- Enhanced employee satisfaction through regular team-building activities and transparent communication.
- Oversaw facility maintenance, ensuring a safe and efficient working environment for all employees and customers.
- Trained new employees on proper protocols and customer service standards.
- Implemented innovative programs to increase customer loyalty and improve conversion rates.
Receptionist
Chelsea Arts Tower
06.2016 - 06.2019
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Managed front desk operations for efficiency by effectively managing phone calls, emails, and walk-in clients.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Managed multiple tasks and met time-sensitive deadlines.
Education
Bachelor of Science - Business Administration And Management
Kean University
Union, NJ06.2023
Skills
- Scheduling Coordination
- Customer Service Management
- KPI Tracking
- Records Organization and Management
- Business marketing
- Adaptability and Flexibility
- Effective leader
- Organizational Skills
- Desktops, Laptops, and Mobile Devices
- Self Motivation
- Analytical Thinking
Languages
Spanish
Professional Working
Timeline
Daily Operations Manager
Banana Republic
06.2020 - 02.2024
Receptionist
Chelsea Arts Tower
06.2016 - 06.2019
Bachelor of Science - Business Administration And Management
Kean University