Cinamon Peterson
Monroe,MI
Summary
Recent Graduate/ Aspiring Accounting Associate:
Experienced with managing financial records and administrative tasks in fast-paced environment. Utilizes organizational skills and attention to detail to ensure accuracy in all financial transactions. Track record of supporting team goals and maintaining efficient office operations.
Overview
6
6
years of professional experience
Work History
Front Desk/Night Auditor
TownePlace Suites-Monroe
Monroe, MI
12.2025 - Current
- Managed front desk operations, ensuring smooth check-in and check-out processes.
- Conducted nightly audits for accuracy in financial reporting and inventory management.
- Supervised and trained front desk staff on customer service protocols and software systems.
- Resolved guest inquiries and complaints to enhance satisfaction and loyalty.
- Submit maintenance requests to ensure prompt resolution of facility issues for guests.
- Kept accounts in balance and ran daily reports to verify totals.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Front Desk Attendant
Holiday Inn Express
Monroe, MI
02.2021 - 06.2024
- Managed guest check-in and check-out processes efficiently, ensuring a seamless experience.
- Oversaw daily cash handling procedures, ensuring accuracy and compliance with hotel policies.
- Contributed to team efficiency by assisting other departments when required, demonstrating flexibility in role responsibilities.
- Developed relationships with guests to foster loyalty and encourage repeat visits to the hotel.
- Collaborated with housekeeping and maintenance teams to ensure room readiness and guest comfort.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained a clean and organized workspace, contributing to the overall professionalism of the front desk area.
- Handled guest complaints with professionalism and empathy, resolving issues in a timely manner to maintain customer satisfaction.
Night Auditor
Baymont by Wyndham
Monroe, MI
10.2020 - 02.2021
- Managed nightly audits to ensure accurate financial reporting and compliance with company policies.
- Reconciled cash drawers and prepared daily financial reports for management review.
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
- Maintained cleanliness and orderliness in front desk area, creating welcoming atmosphere for guests.
- Established rapport with regular clientele by providing personalized service tailored to individual preferences.
- Coordinated with housekeeping and maintenance staff to address overnight issues, ensuring guest comfort.
- Compiled and presented detailed reports on nightly revenue, aiding in financial planning and analysis.
Education
G.E.D - Accounting
Atterbury Job Corporation
Edinburgh, INAssociate of Applied Science - Accounting
Monroe County Community College
Monroe, MI05-2026
Skills
- Able to adapt under pressure
- Work well independently as well as in a group setting
- Credit and cash payments
- Good communication skills
- Time management
- Customer assistance
- Report generation
- Financial reconciliation
- Teamwork attitude
- Oral and written communications
- Multi-line phone systems & application software
- Administrative skills
Timeline
Front Desk/Night Auditor
TownePlace Suites-Monroe
12.2025 - Current
Front Desk Attendant
Holiday Inn Express
02.2021 - 06.2024
Night Auditor
Baymont by Wyndham
10.2020 - 02.2021
G.E.D - Accounting
Atterbury Job Corporation
Associate of Applied Science - Accounting
Monroe County Community College