Cinderella Kasyouhannon
Spring Valley ,CA
Summary
Highly skilled Loan Specialist with expertise in data accuracy and security. Hardworking professional with 26 years of assisting clients, scheduling payments and reviewing credit histories. Knowledgeable in all credit procedures. Works well under pressure.
Overview
6
6
years of professional experience
Work History
Loan Processing Manager
Rate Rabbit Home Loans
09.2020 - 02.2023
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
- Handled customer complaints with relative ease by conducting research, listening carefully and taking appropriate action.
- Monitored pipelines to track and log status of loans.
- Explained very technical financial information to applicants in easy to understand language.
- Proactively identified solutions for customers experiencing credit issues.
- Supervised loan personnel and motivated to maintain customer service and performance standards.
- Managed & supported a team of 19 loan processors
Loan Processor
PrimeLending
07.2018 - 09.2020
- Reviewed loan files for completeness, identified missing documentation and generated condition lists for applicants.
- Prepared documents for underwriting by verifying client income, credit reports and other information.
- Worked with customers in person and via telephone to answer questions, process transactions and resolve issues.
- Processed loans within various departments to achieve timely, accurate and fair proceedings.
- Reviewed financial statements and contacted institutions and customers to clarify details.
- Handled any conditions sent from underwriting departments.
- Checked packages for appropriate documentation.
- Looked over and approved various types of loans.
- Coordinated closing process with attorneys, title companies and government clerks.
Loan Processor
CMG Financial
06.2017 - 06.2018
- Reviewed loan files for completeness, identified missing documentation and generated condition lists for applicants.
- Prepared documents for underwriting by verifying client income, credit reports and other information.
- Worked with customers in person and via telephone to answer questions, process transactions and resolve issues.
- Processed loans within various departments to achieve timely, accurate and fair proceedings.
Skills
- I am able to problem solved
- Restructuring of loans
- Compliance with security requirements
- Able to review appraisal reports
- Worked FHA & VA loans
- Understand guidelines for Conv, FHA, & VA
- Customer service skills
- Managed complaints from employees & clients
- I have my MNLS
- I speak Arabic & Chaldean
Timeline
Loan Processing Manager
Rate Rabbit Home Loans
09.2020 - 02.2023
Loan Processor
PrimeLending
07.2018 - 09.2020
Loan Processor
CMG Financial
06.2017 - 06.2018
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