Cindi Castelline
Las Vegas,NV
Summary
Leader and enthusiastic team player with a proven track record at Midwest Veterinary Supply Inc., enhancing customer satisfaction and increasing sales revenue through insightful product recommendations and attentive service. Skilled in inside and outside sales, with exceptional attention to detail, excelling in fast-paced environments by leveraging expertise as a Licensed Veterinary Technician and logistics coordinator.
Overview
21
21
years of professional experience
Work History
Inside Sales Representative
Midwest Veterinary Supply Inc.
05.2018 - Current
- Maintained an assigned territory
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Worked with my outside reps to build business
- Created strategic sale plans by utilizing Cognos and CRM
Licensed Veterinary Technician
Rainbow Animal Hospital
Las Vegas, NV
05.2012 - 05.2018
- Educated clients about preventative care, proper nutrition, and other essential aspects of pet health to promote responsible pet ownership.
- Anesthesia
- Dentistry
- Inventory
- Radiology
- Promoted animal health through conducting routine laboratory tests, such as blood work, urinalysis, and fecal analysis.
- Trained other LVTs in operations and procedures.
Logistics Coordinator
Williams-Sonoma
Las Vegas, NV
06.2004 - 11.2012
- Tracked orders and notified customers of status or potential delays.
- Trained new employees on logistics procedures
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Ensured compliance with industry regulations, reducing the risk of fines or penalties.
Education
Communications
Pennsylvania State University
University Park, PAAssociates In Applied Science - Veterinary Science
College of Southern Nevada
Las Vegas, NV06.2011
Academic -
Dunmore High School
Dunmore, PA06.1999
Skills
- Inside and outside sales
- Licensed Veterinary Technician
- Attention to detail
- Exceptional customer Service
- Enthusiastic
- Leader
- Team player
Accomplishments
Midwest Veterinary Supply Rookie of the year 2018
Midwest Veterinary Supply Presidents club 2019,2020,2021,2022,2023
Timeline
Inside Sales Representative
Midwest Veterinary Supply Inc.
05.2018 - Current
Licensed Veterinary Technician
Rainbow Animal Hospital
05.2012 - 05.2018
Logistics Coordinator
Williams-Sonoma
06.2004 - 11.2012
Communications
Pennsylvania State University
Associates In Applied Science - Veterinary Science
College of Southern Nevada
Academic -
Dunmore High School