CINDY AVILA
Carrizo Springs,TX
Summary
Highly capable Sandwich Artist with 10+ years experience working in customer service food preparation roles for leading fast-food chains. Efficient and friendly professional with proven skills in upselling and facilitating excellent customer service Experience. Diligent and detail-oriented worker. Keeping a good knowledge of product costs, meal deals, and offers. Maintain brand Reputation. Also highly motivated sales associate with extensive customer service and sales experience. service and food preparation roles for leading fast-food chains, Subway and Wendy's. Efficient and friendly professional with proven skill in upselling and facilitating excellent customer experience. Diligent and detail-oriented worker with qualifications in OSHA compliance and advanced food hygiene
Overview
12
12
years of professional experience
Work History
Cashier Team Lead
Cenex Zip Trip
07.2025 - 10.2026
- Supervised cashier coverage and coordinated register breaks to maintain smooth front-end operations.
- Trained new cashiers on POS procedures, cash handling, and customer service standards.
- Resolved register discrepancies and balanced cash drawers with accuracy and accountability.
- Monitored store cleanliness, merchandise presentation, and checkout readiness throughout shifts.
Supervisor
Friendship Community Care
07.2024 - 10.2025
- Supervised direct support staff to ensure consistent person-centered care and daily service completion.
- Coordinated staff schedules, shift coverage, and workflow priorities to maintain smooth operations.
- Monitored client records, documentation, and service plans for accuracy and compliance.
- Trained new staff on agency procedures, safety practices, and quality care expectations.
- Addressed performance concerns promptly and reinforced standards through coaching and follow-up.
- Conducted regular site checks to confirm safe environments and proper program implementation.
- Communicated with families, team members, and leadership to resolve service concerns effectively.
- Supported incident reporting, corrective actions, and regulatory compliance requirements.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Assistant Manager
Arbys
08.2024 - 06.2025
- Supervised daily restaurant operations, ensuring consistent service standards and team productivity.
- Coordinated crew schedules, balancing labor needs with business demands and shift coverage.
- Trained associates on food safety, guest service, and operational procedures.
- Monitored inventory levels, placing orders to support stock availability and reduce waste.
TAX PREPARER ASSISTANCE & ACCOUNT
H&R BLOCK
11.2017 - 04.2023
- Inbound phone call management
- Placed reservations through phone and email into software.
- Calculated charges, issued debit cards, collect payments.
- Answering customer’s questions.
- Answering phone calls politely and promptly, and accurately recording and confirming reservation.
- Prepared taxes.
- File and submit paperwork.
MANAGER
SUBWAY
10.2014 - 2023
- Prepared and served personalized signature sandwiches.
- Taking customer orders Handle cash and card Transactions.
- Monitor food temp for food safety.
- Keep the store clean and clear of trash.
- Receive deliveries and restock ingredients in the correct place.
- Label, store, Invoicing, food ordering, paper work
- Keeping inventory, Tracking food cost.
Education
Diploma - undefined
CARRIZO SPRINGS HIGH SCHOOL
05.1999
Skills
- Data entry and management
- Microsoft Word and Excel
- Time management skills
- Customer service excellence
- Sales strategy development
- Quality inspection
- Supervisory leadership
Timeline
Cashier Team Lead
Cenex Zip Trip
07.2025 - 10.2026
Assistant Manager
Arbys
08.2024 - 06.2025
Supervisor
Friendship Community Care
07.2024 - 10.2025
TAX PREPARER ASSISTANCE & ACCOUNT
H&R BLOCK
11.2017 - 04.2023
MANAGER
SUBWAY
10.2014 - 2023
Diploma - undefined
CARRIZO SPRINGS HIGH SCHOOL