Cindy Bethel

• Effectively handled escalated customer issues while upholding company standards.
• Trained and mentored new employees on policies and job responsibilities for seamless integration.
• Delegated tasks clearly to improve overall team performance.
• Demonstrated strong problem-solving skills in high-pressure situations.

• Disinfected and mopped bathrooms to maintain sanitary facilities.
• Cleaned and stocked guest rooms by replacing used towels, linens, and restocking bathroom items.
• Collaborated with housekeeping staff to enhance task efficiency.
• Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.

• Greeted customers upon entry, promptly addressing needs and inquiries.
• Welcomed patrons and assessed requirements to deliver tailored assistance.
• Operated cash register, ensuring accurate processing of cash, check, and credit card transactions.
• Maintained flexible schedule and accepted additional shifts to meet business demands.

Performed comprehensive cleaning of suite, encompassing mopping and dusting all rooms.