Cindy Brooks
Boerne
Summary
Results-driven Store Lead with over 24 years of progressive leadership experience in retail management. Proven track record in team development, associate engagement, sales growth, customer service, operations, and compliance management. Expertise in inventory control, loss prevention, visual merchandising, and building high-performing teams. Committed to delivering exceptional results and operational excellence.
Results-driven Store Lead known for high productivity and efficient task completion. Possess specialized skills in inventory management, customer service excellence, and team leadership. Excel at communication, problem-solving, and adaptability, ensuring smooth store operations and positive customer experiences.
Overview
25
25
years of professional experience
Work History
Store Lead
Walmart
San Antonio
10.2025 - Current
- Lead operations for a high-volume retail location, overseeing sales, customer service, compliance, and team performance
- Mentor and manage department managers and associates, fostering engagement and accountability
- Drive financial performance, expense control, and shrink reduction
- Ensure compliance with company policies, safety standards, and loss prevention initiatives
- Walmart is a multinational retail corporation that operates a chain of hypermarkets, discount department stores, and grocery stores.
GM Coach
Walmart
San Antonio
01.2023 - 01.2025
- Walmart is a multinational retail corporation that operates a chain of hypermarkets, discount department stores, and grocery stores.
Store Manager
Walmart
Boerne
01.2016 - 01.2023
- Directed all store operations, achieving sales targets and high customer satisfaction
- Developed future leaders through coaching and succession planning
- Managed staffing, scheduling, and performance evaluations
- Walmart is a multinational retail corporation that operates a chain of hypermarkets, discount department stores, and grocery stores.
Co-Manager
Walmart
Kerrville
01.2010 - 01.2016
- Supported store manager in daily operations and team leadership
- Led inventory management, customer service, and compliance efforts
- Walmart is a multinational retail corporation that operates a chain of hypermarkets, discount department stores, and grocery stores.
Assistant Manager
Walmart
Schertz
01.2006 - 01.2010
- Managed front-end and departmental operations
- Trained associates and promoted a positive work environment
- Walmart is a multinational retail corporation that operates a chain of hypermarkets, discount department stores, and grocery stores.
Photo Connection Center Manager
Walmart
Schertz
01.2005 - 01.2006
- Managed photo center operations and delivered strong customer satisfaction
- Walmart is a multinational retail corporation that operates a chain of hypermarkets, discount department stores, and grocery stores.
Department Manager
Walmart
San Antonio
01.2003 - 01.2006
- Walmart is a multinational retail corporation that operates a chain of hypermarkets, discount department stores, and grocery stores.
Customer Service Manager (CSM)
Walmart
San Antonio
01.2002 - 01.2003
- Walmart is a multinational retail corporation that operates a chain of hypermarkets, discount department stores, and grocery stores.
Cashier
Walmart
San Antonio
01.2001 - 01.2002
- Walmart is a multinational retail corporation that operates a chain of hypermarkets, discount department stores, and grocery stores.
Education
San Antonio College
Skills
- Retail Operations & Management
- Team Leadership & Training
- Sales & Inventory Management
- Loss Prevention & Shrink Control
- Customer Service Excellence
- Compliance & Safety Management
- Visual Merchandising
- Performance & Process Improvement
- Cash Handling & Budgeting
- Conflict Resolution
- Community Engagement
Timeline
Store Lead
Walmart
10.2025 - Current
GM Coach
Walmart
01.2023 - 01.2025
Store Manager
Walmart
01.2016 - 01.2023
Co-Manager
Walmart
01.2010 - 01.2016
Assistant Manager
Walmart
01.2006 - 01.2010
Photo Connection Center Manager
Walmart
01.2005 - 01.2006
Department Manager
Walmart
01.2003 - 01.2006
Customer Service Manager (CSM)
Walmart
01.2002 - 01.2003
Cashier
Walmart
01.2001 - 01.2002
San Antonio College