Fluent in Patios Team Oriented Strong attention to detail and accuracy Great organizational skills Critical thinking, decision-making, and problem-solving skills
Overview
4
4
years of professional experience
Work History
Cashier
Key food
04.2022 - 01.2024
Welcomed customers and helped determine their needs
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
Counted money in cash drawers at beginning and end of shifts to maintain accuracy
Built relationships with customers to encourage repeat business
Upsold additional products and services to customers, increasing revenue
Assisted customers with returns, refunds and resolving transaction issues
Addressed customer needs and made product recommendations to increase sales.
Cashier/Food Handler
Popeyes
08.2021 - 03.2022
Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked
Conducted inventory counts by adding each item in stock and documenting in computer system
Maintained current knowledge of store promotions and highlighted sales to customers
Used POS system to enter orders, process payments and issue receipts
Learned duties for various positions and provided backup at key times
Responded promptly to requests for assistance, spills, and customer inquiries.
Information Technology Support Intern
Brooklyn Navy Yard
09.2019 - 09.2020
Assessed, troubleshot, and repaired various machines such as desktops, printers, and sorters
Configured and tested new software and hardware
Diagnosed and troubleshot hardware, software, and network issues
Responded to customer inquiries and provided technical assistance over phone and in person
Researched and identified solutions to technical problems
Created user accounts and assigned permission.
Education
Community Health - Health Education and Promotion -
Kingsborough Community College
Brooklyn, NY
Associate Of Applied Science - Community Health Services
Kingsborough Community College of The City University of New York
Brooklyn, NY
Skills
Customer Service
Customer Assistance
Work Ethic and Integrity
Patience and Empathy
Time management skills
Cash Handling
Customer service excellence
Reliability and punctuality
Customer Relations
Cash handling and management
Cleaning and sanitizing
Order Taking
Professionalism and Courtesy
Product restocking
Issue Resolution
Timeline
Cashier
Key food
04.2022 - 01.2024
Cashier/Food Handler
Popeyes
08.2021 - 03.2022
Information Technology Support Intern
Brooklyn Navy Yard
09.2019 - 09.2020
Community Health - Health Education and Promotion -
Kingsborough Community College
Associate Of Applied Science - Community Health Services
Kingsborough Community College of The City University of New York