Summary
Overview
Work History
Skills
Timeline
Generic

Cindy Cea

10192 Springside St,NV

Summary

Dynamic Cashier/Manager with extensive experience at excelling in customer service and team leadership. Proven track record in training staff and resolving complaints, enhancing customer satisfaction. Skilled in cash handling and documentation, with a keen attention to detail and a positive attitude.

Overview

17
17
years of professional experience

Work History

Cashier Manager

Greenland Market
Las Vegas, NV
02.2025 - Current
  • Supervised daily operations, ensuring efficient customer service and accurate cash handling.
  • Trained and mentored new cashiers on register procedures and customer interaction best practices.
  • Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.

Cashier Manager

McDonald's
California City, CA
03.2023 - 10.2024
  • Managed daily cash deposits, from all cashiers.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
  • Resolved customer complaints quickly to maintain customer satisfaction.
  • Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
  • Resolved escalated customer complaints in a professional manner, maintaining positive store reputation.

Manager

BossaNova
Los Angeles, CA
07.2009 - 02.2020
  • Supervised daily operations, ensuring efficient customer service and accurate cash handling.
  • Trained and mentored new cashiers on register procedures and customer interaction best practices.
  • Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.

Server

Bossa Nova
Los Angeles, CA
07.2009 - 02.2020
  • Provided exceptional customer service, ensuring a positive dining experience.
  • Collaborated with kitchen staff to coordinate timely food delivery.
  • Managed cash operations, accurately processing transactions.
  • Assisted in training new servers on menu items and service.

Host

Bossa Nova
Los Angeles, CA
07.2009 - 02.2020
  • Welcomed guests and managed seating arrangements to optimize flow during peak hours.
  • Assisted in training new hosts on customer service standards and operational procedures.
  • Monitored wait times and communicated with server to ensure timely service.
  • Handled customer inquiries and resolved issues to enhance overall dining experience.

Skills

  • Customer service
  • Team leadership
  • Verbal and written communication
  • Staff training and development
  • Documentation and reporting
  • Teamwork and collaboration
  • Positive attitude
  • Attention to detail
  • Multitasking Abilities
  • Staff training

Timeline

Cashier Manager

Greenland Market
02.2025 - Current

Cashier Manager

McDonald's
03.2023 - 10.2024

Manager

BossaNova
07.2009 - 02.2020

Server

Bossa Nova
07.2009 - 02.2020

Host

Bossa Nova
07.2009 - 02.2020
Cindy Cea