Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Interests
Timeline
Generic

Cindy Cil

Charlotte,NC

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Insurance Assistant

08.2023 - Current
  • Performed administrative tasks including answering phone calls, managing emails, photocopying documents, and maintaining office supplies inventory
  • Managed multiple tasks simultaneously while meeting strict deadlines in a fast-paced environment
  • Managed 20 clientele applications per day.
  • Maintained confidentiality of sensitive client information and adhered to ethical guidelines in legal practice
  • Demonstrated strong attention to detail when proofreading legal documents for accuracy and consistency
  • Reviewed medical records and other relevant documentation to identify potential issues or discrepancies in insurance claims being defended
  • Assisted clients in understanding policy options and coverage details.

Youth Volunteer Coordinator

MONTAGNARD ALLIANCE CHURCH OF THE CHRISTIAN AND MISSIONARY ALLIANCE
07.2020 - 08.2024
  • Coordinated youth engagement activities to foster community involvement and support spiritual growth.
  • Developed training materials for volunteers, enhancing program effectiveness and participant understanding.
  • Managed scheduling and logistics for youth events, ensuring smooth execution and positive experiences.
  • Collaborated with church leadership to identify program needs, aligning initiatives with community goals.

Barista

Starbucks
11.2021 - 04.2022
  • Consistently maintained a clean and organized work environment, ensuring compliance with health and safety regulations
  • Collaborated with team members to ensure smooth workflow during peak hours, contributing to overall customer satisfaction
  • Assisted in the setup of promotional displays or seasonal decorations as directed by store management
  • Provided exceptional customer service by taking and preparing customized drink orders according to Starbucks standards

Receptionist

D & V Nails
08.2017 - 11.2018

Responded to inquiries from clients and employees in a timely manner, providing accurate information or directing them to the appropriate resources

  • Created detailed reports on daily activities such as visitor traffic, phone call volume, and appointment scheduling metrics
  • Maintained an organized front desk area, including managing visitor sign-in process and distributing badges
  • Managed front desk operations, ensuring smooth and efficient daily workflow.

Education

Undergraduate Degree - Cognitive Science

University of North Carolina At Charlotte
Charlotte, NC
04-2026

Certified Clinical Medical Assistant Program - Medical Assisting

Stepful Program
New York, New York
04-2026

Undergraduate Degree - Neuroscience

East Carolina University
Greenville, NC
07-2024

Skills

  • Data entry software
  • Interpersonal skills
  • Event coordination
  • Training facilitation
  • POS system operation
  • Developmental psychology
  • Tactful communication
  • Mental health support
  • Algorithm development
  • SQL databases
  • Strong piano accompaniment
  • Music theory proficiency

Affiliations

American Red Cross

  • May 2022 to Present

Certification

  • Certified Clinical Medical Assistant Training - [August 2024- Dec 2024]

Languages

Vietnamese
Native or Bilingual
Japanese
Limited Working
Spanish
Limited Working

Interests

  • Getting involved in local advocacy groups to promote positive change in the community
  • Music
  • Fashion and Style
  • Creating digital artwork using software like Photoshop, Illustrator, or Procreate
  • Volunteer Travel
  • Creative Writing

Timeline

Insurance Assistant

08.2023 - Current

Barista

Starbucks
11.2021 - 04.2022

Youth Volunteer Coordinator

MONTAGNARD ALLIANCE CHURCH OF THE CHRISTIAN AND MISSIONARY ALLIANCE
07.2020 - 08.2024

Receptionist

D & V Nails
08.2017 - 11.2018

Undergraduate Degree - Cognitive Science

University of North Carolina At Charlotte

Certified Clinical Medical Assistant Program - Medical Assisting

Stepful Program

Undergraduate Degree - Neuroscience

East Carolina University
Cindy Cil