Cindy Cox

Stock shelves with items that came off the truck. Place overstock in correct place. Help customers with questions.

Pull up patient information. Place rolled medicine into box. Pull medicine guides off the printer. Scan external medicine bottles. Place everything in shipping box. Take box to shipping area.

• Maintained a flexible approach to work assignments, willingly cross-training in other areas to support changing production needs.
• Used equipment properly to avoid workplace hazards or injuries.
• Organized work to meet demanding production goals.
• Participated in training sessions to enhance skills and knowledge.
• Inspected final products to assess compliance with quality standards and established tolerances.
• Safely operated hand and power tools to complete repetitive tasks.
• Troubleshot machinery issues, minimizing downtime by quickly diagnosing problems and performing necessary repairs.
• Followed safety procedures and guidelines to maintain safe working environments.
• Resolved issues quickly to maintain productivity goals.
• Brought vinyl to saw to cut.
• Cut vinyl to specifications.
• Move cut parts to the welding area.
• Clean and stock for next shift.

• Worked safely around moving machinery.
• Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
• Maintained clean, orderly work environment free of hazards.
• Assembled pallets and crates for secure transportation of materials.
• Operated equipment while observing standard safety procedures.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Developed strong product knowledge to provide informed recommendations based on individual customer needs.
• Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
• Maintained detailed records of customer interactions and transactions, ensuring accurate documentation and follow-up.

• Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
• Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
• Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
• Transported goods between warehouse locations according to shipment and storage needs.
• Operated forklift in compliance with OSHA guidelines and organizational policies.
• Unloaded and stacked materials by raising and lowering lifting devices.
• Collaborated with team members to complete tasks quickly and increase overall productivity.
• Minimized product damage through careful maneuvering and transporting of fragile items.
• Enhanced workplace safety by diligently inspecting forklifts before each shift and reporting any issues promptly.
• Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
• Supported inventory accuracy, assisting in periodic stock counts and audits.
• Enhanced safety on warehouse floor by conducting daily pre-operation forklift inspections.

• Enhanced patient experience through compassionate care and communication during blood draw procedures.
• Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
• Completed proper sanitation and cleaning of equipment and work areas between patients.
• Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
• Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
• Tracked collected specimens by initialing, dating, and noting times of collection.
• Stocked phlebotomy cart or carrier with appropriate supplies.
• Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
• Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
• Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
• Assembled tourniquets, needles, and blood collection devices to prepare work trays.
• Used personal protective equipment correctly to protect coworkers and patients.
• Centrifuged blood samples as outlined in clinical protocols.
• Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
• Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
• Participated in continuing education programs to stay up to date on new technologies and procedures.
• Collected, labeled, and processed blood samples for variety of tests, ensuring accuracy and timely delivery to laboratory.
• Identified veins suitable for venipuncture with precision, minimizing discomfort for patients.
• Increased patient satisfaction by providing gentle care and empathetic support during blood collection procedures.
• Enhanced patient experience by performing blood draws quickly and efficiently.
• Collected blood samples in accordance with laboratory protocols and regulations.
• Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
• Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
• Verified patients' identification for proper sample collection.
• Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
• Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.