Cindy Donovan
Fort Worth,TX
Summary
Dynamic professional with extensive experience as a Pharmacy Technician at CVScaremark, skilled in medication dispensing and patient confidentiality. Proven ability to enhance workflow through effective relationship building and problem-solving. Committed to maintaining high standards of service quality while ensuring compliance with healthcare regulations.
Knowledgeable educator with background in substitute teaching. Engaged students through interactive lessons and maintained positive classroom environment. Demonstrated adaptability and effective classroom management skills.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
17
17
years of professional experience
Work History
Substitute Teacher
Keller ISD
Keller, TX
08.2023 - Current
- Facilitated classroom management by maintaining a positive learning environment.
- Collaborated with permanent teachers to ensure continuity in student education.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Adapted instructional materials for various grade levels and subjects.
- Assisted in assessing student performance through observations and feedback.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Heat Press Operator
Dillon Press
Fort Worth, TX
12.2023 - 12.2025
- Operated heat press machines for various printing projects, ensuring high-quality output.
- Monitored temperature and pressure settings to maintain consistency in production results.
- Conducted routine maintenance on equipment to minimize downtime and enhance operational efficiency.
- Collaborated with team members to optimize workflow and reduce production delays.
- Assisted in troubleshooting machine malfunctions, contributing to timely resolutions and uninterrupted operations.
Pharmacy Technician
CVScaremark
Richardson, TX
03.2011 - 10.2013
- Processed prescription orders accurately and efficiently, ensuring compliance with pharmacy regulations.
- Assisted pharmacists in preparing medications, enhancing workflow and patient service.
- Managed inventory levels, reducing stock discrepancies through diligent tracking and organization.
- Trained new staff on pharmacy procedures and software systems to promote operational consistency.
- Coordinated with healthcare providers to resolve prescription-related issues promptly and effectively.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
Pharmacy Technician Instructor
Everest College
Arlington, TX
02.2009 - 01.2011
- Developed and implemented curriculum for pharmacy technician program, enhancing student learning outcomes.
- Trained and mentored students on pharmaceutical calculations and medication dispensing techniques.
- Facilitated hands-on laboratory sessions to reinforce theoretical concepts in pharmacology and drug interactions.
- Evaluated student performance through assessments, providing constructive feedback to promote academic growth.
- Collaborated with industry professionals to ensure curriculum alignment with current pharmacy practices and standards.
- Organized workshops on emerging trends in pharmacy technology, fostering continuous professional development among students.
- Led initiatives to enhance student engagement through interactive learning methods and real-world case studies.
Education
Emt
Tarrant County College
Fort Worth, TXSkills
- Classroom management
- Adaptable
- Relationship building and management
- Student engagement
- Positive reinforcement
- Behavior management
- Machine operation
- Production scheduling
- Screen printing
- Pressure adjustment
- Vinyl cutting
- Sublimation techniques
- Digital printing
- Temperature regulation
- Quality control
- Machine programming
- Equipment calibration
- Problem-solving
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Answering customer questions
- Insurance billing
- Medication dispensing
- Patient confidentiality
- Prescription filling
- Insurance verification
- HIPAA
- Pharmacy and customer records management
- Processing payments
- Pharmacy software proficiency
- Pharmacy law compliance
- Healthcare regulations
- Medication labels
- Medicare and medicaid process
- Prescription interpretation
- Verifying orders
- Manual and automated medication dispensing
- Compounding techniques
- Receiving incoming supplies
- Order verification
Languages
English
Timeline
Heat Press Operator
Dillon Press
12.2023 - 12.2025
Substitute Teacher
Keller ISD
08.2023 - Current
Pharmacy Technician
CVScaremark
03.2011 - 10.2013
Pharmacy Technician Instructor
Everest College
02.2009 - 01.2011
Emt
Tarrant County College