Cindy Elizalde
Buckeye,AZ
Summary
Outgoing and hardworking professional accustomed to working with residents to address needs, maintain properties and drive profit and occupancy success. Skilled business manager with proven skills in operational and team leadership. Bringing several years of related experience combined with results-focused and quality-driven approach.
Overview
6
6
years of professional experience
Work History
Property Manager
Chamberlin And Associates
Phoenix, AZ
09.2020 - 02.2025
- Established policies regarding tenant relations and enforcement of rules and regulations within in time
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Processed evictions when necessary in accordance with state laws and procedures.
- Advised owners on potential improvements or investments that could increase the value of their properties.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Ensured that all rent payments were collected on time by following up with delinquent tenants.
- Developed marketing plans to promote vacant units through various channels such as online listings or print media ads
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
Leasing
Shelton Residential
Phoenix, AZ
04.2020 - 09.2020
- Organized events to engage residents and build a strong sense of community
- Completed frequent, routine inspections of buildings, facilities and equipment to identify repair needs
- Worked with leasing agents to market vacancies and keep occupancy rates high
- Attracted new residents with fresh and creative promotions targeted to attract desired individuals and families
- Oversaw the total operation, maintenance and administration of a property with 375 units
- Negotiated favorable contracts with clients, tenants and vendors to consistently meet financial targets
- Consulted with customers to understand their desires and suggest the best products to meet their needs
- Continuously classified and filed records to keep the system efficient and all information organized
Leasing Specialist
Urban Communities
Phoenix, AZ
01.2019 - 04.2020
- Worked with leasing agents to market vacancies and keep occupancy rates high
- Negotiated favorable contracts with clients, tenants and vendors to consistently meet financial targets
- Reviewed the incoming orders and assigned work to the office staff to maintain a demanding schedule
- Consulted with customers to understand their desires and suggest the best products to meet their needs
- Attracted new residents with fresh and creative promotions targeted to attract desired individuals and families
- Resolved legal issues and neighborhood disputes with the help of strong communication skills, policy expertise and knowledge of local laws
- Oversaw the total operation, maintenance and administration of a property with 400 units
- Continuously classified and filed records to keep the system efficient and all information organized
- Reviewed blueprints and specifications to understand each job and plan the correct sequence, minimizing errors and avoiding wasted materials
Education
High School Diploma -
Wickenburg High School
Wickenburg, AZ05.2009
Skills
- Customer Service
- Coordinate documents
- Collect payments
- Inspect buildings
- Oversee maintenance with work orders
- Manage rentals
- Yardi
- CRM
- Bluemoon
- Outlook
- Micrsoftware
- Weblisters
- Delinquency Reports
- Tenant relations
- Customer service-focused
- Property inspections
- Tenant and eviction laws
- Property tours and inspections
- Skilled multi-tasker
- Financial budgeting and reporting
- Lease renewals
- Property marketing and promotion
- Administrative support
- Maintenance coordination
- Leasing and sales
- Eviction procedures
- Property management
- Eviction notices
- Property accountability
Timeline
Property Manager
Chamberlin And Associates
09.2020 - 02.2025
Leasing
Shelton Residential
04.2020 - 09.2020
Leasing Specialist
Urban Communities
01.2019 - 04.2020
High School Diploma -
Wickenburg High School