Mature professional with several years of nursing supervisory experience. Exhibits strong knowledge base in federal, state and local guidelines. Proven communication skills and collaborates with team to increase engagement and improve productivity.
Overview
24
24
years of professional experience
Work History
Director of Nursing
Kalkaska Memorial Health Center
Kalkaska
12.2023 - 04.2025
Explained policies, procedures and services to patients.
Implemented strategies for improving patient satisfaction scores in the nursing department on an ongoing basis.
Facilitated communication between departments within the hospital setting to improve efficiency.
Provided clinical guidance and direction to nursing staff to ensure quality care was provided in a timely manner.
Communicated with patients with compassion while keeping medical information private.
Maintained records management system to process personnel information and produce reports.
Maintained communication and transparency with governing boards, department heads and medical staff.
Recruited, hired and trained new medical and facility staff.
Evaluated staff performance and prepared accurate reports detailing findings.
Reviewed daily documentation of dispensing of controlled substances, immediately noting discrepancies from shift to shift.
Resolved conflicts among staff members in a professional manner while maintaining positive working relationships.
Assessed competency of clinical staff to promote quality, continuity, and safety.
Reviewed incident reports submitted by nurses related to any adverse events that occurred during their shift.
Ensured compliance with state regulations regarding nurse-to-patient ratios and other safety guidelines.
East Region Manager of Safety, Security, Environment of Care, and Emergency Management
Munson Healthcare
Gaylord
10.2016 - 03.2024
Worked as the East Region Manager of Safety, Security, Environment of Care, and Emergency Management.
I overseen all four of the above areas at Charlevoix, Grayling, and Gaylord Hospital, and all ambulatory clinics.
Responsibilities include the overall operation, education, competencies, training, schedules, life safety day-to-day readiness for joint commission surveys, as well as drills and emergency management planning.
Prior to taking on this regional manager role, I worked as the nursing house supervisor and as the employee health nurse.
Duties include performing patient care, including patient assessments, monitoring patient conditions, bed placement for mental health patients experiencing a crisis, administering medications, recognizing changes in medical conditions and perform life-saving measures when necessary.
Required to communicate well with other hospital staff and physicians.
As the house supervisor, I was responsible for making sure there was adequate staffing on the Med/Surg floor, emergency room, intensive care unit, OB, and in the LTC, McReynolds Hall.
Handle emergency situations in all the above units, as well as pass on any staff or patient complaints.
I assisted with Medicaid forms when a patient is admitted as an observation patient and helped with decisions during difficult situations.
Instructor
Baker College
12.2016 - 05.2023
Teach ACLS and PALS for the college.
Police Officer
St. Ignace Police Department
St.Ignace
05.2017 - 03.2021
Worked as a police officer performing all the duties and responsibilities of an officer.
Educator
Otsego County EMS Rescue
12.2016 - 06.2020
Teaching initial and continuing education for the department.
I completed all the state paperwork for the department to be an education ce sponsor for the state.
I worked on the ambulance as a paramedic if they were short staffed and need extra personnel, however, my primary responsibility was teaching medical education courses.
Stopped due to Covid mandates.
Death Scene Investigator
Roscommon County-Medical Examiner
01.2010 - 12.2019
Was working for the Medical Examiner as a death scene investigator.
Duties include going to death scenes to determine the cause of death, take photos and make a decision of toxicology or the need for an autopsy.
Police Lieutenant and EMS Coordinator
Richfield Twp. Department of Public Safety
05.2001 - 08.2016
Worked as a Police Lieutenant and EMS Coordinator at Richfield Twp. Department of Public Safety.
I was responsible for assisting with the everyday management of the department and overseeing the other officers and reserve officers.
I handled the sexual assault cases in the township and I was the team leader for domestic violence cases that occurred in Richfield Township.
I handled and secured the evidence in the property room.
I was a LEIN tac in charge of warrants, missing persons, and vehicles.
I assisted with the state MICR, and did MITN registrations for the department.
I handled the department’s yearly drug forfeiture audits.
I assisted with and wrote grants for the department.
I was responsible for patient care in times of an emergency when the ambulance was called.
I treated and provided medical care to the patients until arrival at the hospital.
I got the department licensed by the state as a training facility and upgraded licensure from basic life support to advanced life support.
I was the EMS Coordinator responsible for all continuing education and department training.
I provided Emergency Medical Technician courses through the department.
I oversaw and reviewed all reports for accuracy and quality assurance, as well as the overall operation of the Police and EMS division.
I was responsible for the EMS state inspection annually.
Instructor
Kirtland Community College
06.2012 - 12.2015
Teach Emergency Medical Technician courses for college students.
Duties included presenting material to students so they have a full understanding of the content so the students are prepared to take and pass the National Registry Exam for licensure.
Education
MSN program - Executive Track
Chamberlain University
Ilinois
08-2024
RN Program -
Kirtland Community College
Roscommon
08-2020
Bachelor’s Degree - Nusing
Chamberlain University
Illinois
02-2020
Criminal Justice/Law Enforcement
Kirtland Police Academy
Roscommon
05-2001
LPN Program -
Kirtland Community College
05-1999
Associates - Paramedic
Kirtland Community College
Roscommon
05-1998
EMT Certification -
Kirtland Community College
12-1996
Diploma -
Evart High School
Evart, Michigan
05-1988
Skills
Patient care
Clinical supervision
Emergency management
Health policy
Data analysis
Staff training
Recruiting and hiring
Performance evaluation
Critical thinking
Organizational skills
Documentation and reporting
Nursing operations management
Crisis management
Strong work ethic
References
Probate Judge Mark Jernigan, 989-387-1609
Jessica Wilson, Nurse Practitioner, 989-915-9080
Sandy Dilley, Chief Human Resource Officer, 989-821-7916
Awards
EMT of the Year
Firearms Top Shooter (K.R.P.A)
Excellence in Physical Training – First in Class (K.R.P.A)