Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Cindy Fonfrias-Soto

Worcester,MA

Summary

Reliable housekeeping worker dedicated to keeping areas clean, organized and tidy. Knowledgeable about cleaning infection-prone areas such as bathrooms with care and attention to detail. Well-organized team player committed to guest satisfaction. Well-organized Housekeeper possessing excellent time management and cleaning skills. Trustworthy professional openly accepts direction and follows through. Demonstrates in-depth knowledge of cleaning equipment operations. Motivated and efficient professional specializing in cleaning and maintenance. Customer satisfaction-oriented and knowledgeable of highly specialized cleaning operations. Flexible and accustomed to wide range of cleaning products and methods, including environmentally-friendly solvents and polishes.

Overview

6
6
years of professional experience

Work History

Housekeeper

Residence Inn Marriott
Cambridge, MA
07.2019 - 08.2022
  • Supplied extra towels and toiletries when requested to optimize guest comfort.
  • Inspected furniture for damage or stains in between guest stays.
  • Delivered requested items such as extra pillows or blankets to guest rooms.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Cleaned building floors by sweeping, mopping and scrubbing.
  • Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
  • Inspected guest rooms after cleaning to ensure they were presentable.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
  • Swept and damp-mopped private stairways and hallways.
  • Followed safety procedures when handling hazardous materials.
  • Monitored cleanliness of lobby, swimming pool and other common areas.
  • Maintained and organized cleaning supplies stock.

Package Handler

UPS Freight
Shrewsbury, MA
09.2018 - 08.2019
  • Conducted package inspections for damage and reported discrepancies to supervisor.
  • Communicated effectively with supervisors regarding any logistical issues.
  • Used digital database to keep records of units and stock moved.
  • Performed preventive maintenance on material handling equipment to ensure operational efficiency.
  • Checked all outgoing shipments to ensure accuracy of contents.
  • Packed boxes and stock using organizational guidelines.

Crew Member

Dunkins Donuts
Shrewsbury, MA
05.2016 - 08.2018
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Wiped down tables and equipment, swept and refilled stock.
  • Maintained an organized work area to ensure efficient operations.

Education

High School Diploma -

North High School
Worcester, MA
07-2016

Some College (No Degree) -

Quinsigamond Community College
Worcester, MA

Skills

  • Cleaning techniques
  • Dusting
  • Linen replacement
  • Restroom detailing
  • Deep cleaning
  • Ergonomics and safety training

Languages

Spanish
Professional

Timeline

Housekeeper

Residence Inn Marriott
07.2019 - 08.2022

Package Handler

UPS Freight
09.2018 - 08.2019

Crew Member

Dunkins Donuts
05.2016 - 08.2018

High School Diploma -

North High School

Some College (No Degree) -

Quinsigamond Community College
Cindy Fonfrias-Soto