Cindy Guzman
Ossining
Summary
Accomplished Billing Manager with a proven track record at Finally/BackOffice, adept in accounts receivable management and fostering team direction. Enhanced cash flow by implementing effective collections strategies and mentoring staff, achieving significant reductions in outstanding balances. Skilled in collaborative problem-solving and training, ensuring high-quality production standards and financial efficiency in diverse environments.
Overview
7
7
years of professional experience
Work History
Billing Manager
Finally/BackOffice
02.2023 - Current
- Reviewed billing problems, researched issues, and resolved concerns.
- Managed monthly billing process to complete billings and returns to meet company revenue recognition policies.
- Trained and mentored staff on procedures, compliance requirements, and collections techniques.
- Collaborated with cross-functional teams to resolve billing-related issues swiftly, minimizing negative impacts on overall operations.
- Reduced errors and discrepancies in invoicing by closely monitoring billing data and conducting regular audits.
- Implemented policies that improved accounts receivable collections, resulting in reduced outstanding balances and increased cash flow.
- Worked with customers to develop payment plans and bring accounts current.
- Streamlined communication with clients by establishing clear expectations for payment terms and resolving disputes promptly.
Dance Director/Cheer Director
Family YMCA At Tarrytown
08.2017 - Current
- Coordinated with stage managers, lighting designers, and sound engineers to ensure seamless event execution.
- Enhanced dance performances by developing creative choreography and production concepts.
- Conducted regular evaluations of dancer performance levels identifying areas needing improvement while also recognizing exceptional talent deserving of recognition or promotion opportunities.
- Collaborated with costume designers to create visually stunning outfits for various shows and productions.
- Mentored dancers in honing their skills through personalized coaching sessions tailored to individual strengths and weaknesses.
- Managed budgets for productions, ensuring financial efficiency while maintaining high-quality standards in all aspects of the show.
Education
High School Diploma -
Sleepy Hollow High School
Sleepy Hollow, NY06.1989
Skills
- Accounts receivable management
- Collections experience
- Training and mentoring
- Team direction
- Payment posting
Timeline
Billing Manager
Finally/BackOffice
02.2023 - Current
Dance Director/Cheer Director
Family YMCA At Tarrytown
08.2017 - Current
High School Diploma -
Sleepy Hollow High School
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