Cindy Hollenbeck-Collins
Othello,WA
Summary
Experienced professional skilled in training and mentoring, with a strong focus on order accuracy and inventory control. Successfully supervised daily operations, ensuring high standards of service and optimizing team performance to enhance overall dining experiences.
Overview
23
23
years of professional experience
Work History
Waitress Supervisor
Birdies on Main
Warden
08.2024 - Current
- Supervised daily operations, ensuring high standards of service and customer satisfaction.
- Trained and mentored new staff on best practices and menu knowledge.
- Coordinated team schedules to optimize coverage during peak hours.
- Implemented efficient workflow processes, improving service speed and accuracy.
- Monitored inventory levels, assisting in ordering supplies to maintain stock availability.
- Collaborated with kitchen staff to ensure timely food delivery and presentation standards.
- Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
- Assisted in hiring and training new waitstaff, ensuring excellent service levels were maintained at all times.
Personal Care Assistant
Chris Mianecki
Royal City, WA
03.2024 - 08.2024
- Assisted clients with daily living activities, enhancing comfort and independence.
- Monitored client health conditions, reporting changes to healthcare professionals promptly.
- Developed personalized care plans in collaboration with clients and families to meet individual needs.
- Provided companionship and emotional support, fostering positive relationships with clients.
- Administered medications according to prescribed schedules, ensuring compliance and safety.
- Coordinated transportation for clients to medical appointments and social engagements effectively.
- Built strong relationships with clients to deliver emotional support and companionship.
Equipment Operator
City Of Richland
Richland, WA
05.2003 - 04.2012
- Operated heavy equipment including excavators, loaders, and backhoes for various city projects.
- Conducted routine inspections and maintenance on all machinery to ensure optimal performance.
- Collaborated with team members to execute construction and landscaping tasks efficiently.
- Implemented safety protocols to maintain compliance with OSHA regulations and mitigate hazards.
- Monitored project progress and adjusted workflows to meet deadlines effectively.
- Trained new operators on equipment usage, safety procedures, and operational best practices.
- Maintained and cleaned equipment after each job and inspected.
- Used forklifts, hand trucks, scissor lifts, and other equipment to move materials around work sites and organized according to need.
- Contributed to project completion, skillfully operating various heavy machinery such as excavators, bulldozers, and loaders.
- Loaded and unloaded materials from trucks, cranes and other and coordinated supplies to promote efficiency.
- Maintained accurate records of equipment performance and service history for future reference and analysis.
- Utilized GPS systems to accurately survey and grade terrain for worksite preparation.
- Assisted with safe materials transport between work sites to reduce downtime.
- Minimized operational costs through effective fuel management and preventive maintenance routines.
Education
Associate of Science - Forestry
Spokane Community College
Spokane, WaSkills
- Task delegation
- Complaint handling
- Order accuracy
- Sales promotion
- Menu design
- Conflict resolution
- Inventory controls
- Staff management
- Work schedule creation
- Cash handling
- Worker training
- Critical thinking
- Opening and closing procedures
Timeline
Waitress Supervisor
Birdies on Main
08.2024 - Current
Personal Care Assistant
Chris Mianecki
03.2024 - 08.2024
Equipment Operator
City Of Richland
05.2003 - 04.2012
Associate of Science - Forestry
Spokane Community College
Training
I have my CDL, Forklift Training and a proven accident free driving record.
I have also been trained in 40 Hazmat, Flagging, Office Operations in all realms. Maintenance records and equipment inventory. I have also implemented Safety Plans for jobs that had specific requirements for safety.