Cindy Hudson
Jacksonville,NC
Summary
Experienced with managing incoming calls and providing outstanding customer service. Uses strong communication skills to ensure seamless office operations. Track record of effectively handling inquiries and directing calls.
Overview
21
21
years of professional experience
Work History
Head phone Receptionist
Women’s Healthcare Associates
06.2005 - 04.2026
- Answer incoming calls from patients and clinics to schedule appointments for up to 13 providers.
- Provided excellent service and attention to patients through phone conversations.
- Delivered exceptional service and support to patients, enhancing their experience during phone interactions.
- Verify Insurances
- Maintained accurate monthly schedule for providers
- Aided in training new hires
- Managed ordering of office supplies
- Checked and validated insurance coverage for patients
Education
High School Diploma -
Midpark High School
Berea, OH01-1987
Skills
- Appointment scheduling
- Customer service
- Document control
- Data entry skills
- Teamwork and collaboration
- Task prioritization
- Organization and efficiency
- Detail-oriented
- Business operations
- People skills
- Communication
Timeline
Head phone Receptionist
Women’s Healthcare Associates
06.2005 - 04.2026
High School Diploma -
Midpark High School