Dedicated sales associate with expertise in customer service and conflict resolution. Proven ability to enhance customer experiences by managing inventory and maintaining a positive store environment. It's very important to hear the customers; at the end of the day, communication is important, but without comprehension, it's nothing.
Overview
3
3
years of professional experience
Work History
Sales Associate
Loveday31
Long Island City, New York
07.2025 - 08.2025
Organized merchandise displays to enhance customer experience.
Collaborated with team members to meet store goals.
Handled customer complaints with professionalism and care.
Conducted inventory checks and restocked shelves as needed.
Greeted customers and provided exceptional customer service.
Helped customers find specific products, answered questions, and offered product advice.
Handled customer complaints in a professional manner.
Maintained cleanliness of store environment including floors, windows, displays.
Restocked shelves as needed to ensure sufficient inventory levels.
Maintained knowledge of current promotions and product features.
Babysitter
Landlord
Brooklyn, New York
08.2022 - 10.2023
Supervised children during playtime and activities to ensure safety.
Communicated regularly with parents about children's activities and behavior.
Maintained a clean and safe environment for children to play in.
Assisted with homework and provided guidance in school subjects.
Managed conflicts between children by promoting conflict resolution skills.
Responsibly watched children while parents were out.
Maintaining a positive attitude while being patient and understanding with the children.
Education
Long Island City High School
Long Island City, NY
06-2025
Skills
Customer service
Conflict resolution
Inventory management
Team collaboration
Time management
Customer needs assessment
Problem solving
Friendly and outgoing
Listening skills
Store opening and closing
Client service
Exceeds sales goals
Accomplishments
I've always had a perfect attendance.
Languages
Haitian Creole
Native/ Bilingual
Affiliations
I do a lot of volunteering such as I volunteered to write letters to women during Valentine. I also help with a book sale at Queens library.