Cindy Linse
Henry Ford Hospital
16
years of professional experience
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Work History
Surgical Scheduler
5 Years 9 Months- Implemented new scheduling software, enhancing efficiency in appointment management and tracking.
- Assisted in the ongoing development of surgical scheduling policies and procedures, enhancing overall efficiency.
- Managed surgeon preferences, equipment needs, and special requests to ensure optimal preparation for each procedure.
- Sent daily case confirmations and checked with leadership on daily basis to make emergency changes and routine schedule updates.
- Answered telephone calls to offer office information, answer questions, and direct calls to appropriate location
Patient Care Technician
10 Years- Monitored patient vital signs and reported changes to nursing staff to ensure timely medical interventions.
- Assisted in daily activities, promoting patient independence and enhancing overall care experience.
- Provided support during diagnostic procedures, ensuring patient comfort and adherence to safety protocols.
- Maintained accurate patient records using electronic health record systems for effective communication among healthcare teams.
- Trained new technicians on best practices in patient care, improving onboarding processes and team efficiency.
- Maintained clean and safe environment to promote patient safety and comfort.
- Reduced stress for patients and families through effective communication and empathetic support.
- Assisted nursing staff with medical procedures to support patient care plans.
- Documented patient information and care activities in electronic health record.
Education
High School Diploma
Skills
Strong multitasking
Customer service
Team player attitude
Strong work ethic
Clear and effective communication
HIPAA compliance
Medical terminology
Data entry proficiency
Attention to detail
Problem-solving abilities
Office management
Appointment scheduling
Timeline
Surgical Scheduler
Henry Ford Hospital
11.2020 - CurrentRead More
Patient Care Technician
Henry Ford Hospital
11.2010 - 11.2020Read More
Walled Lake Western
High School Diploma
Read More