Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Cindy Linval

Bronx,NY

Summary

Accomplished Supervisor with strong background planning, organizing and controlling full lifecycle of Retail. Applies human resource knowledge to successfully coach, train and discipline teams. Customer oriented Supervisor with 4 years of hands-on experience overseeing employee performance and offering knowledgeable guidance and support. Resourceful Supervisor known for high productivity and efficient task completion. Specialize in team leadership, conflict resolution, and operational oversight. Excel in communication, problem-solving, and adaptability to ensure smooth operations and workplace harmony. Committed to fostering positive work environments and achieving goals through effective supervision and staff engagement.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Supervisor

Burlington
Bronx, NY
03.2018 - 07.2024
  • Executed return procedures in strict compliance with store guidelines.
  • Assisted customers in locating and acquiring desired products through providing guidance and answering inquiries
  • Processed customer payments efficiently, providing accurate change and receipts.
  • Ensured compliance with company policies, objectives, and communication goals
  • Implemented strategic scheduling techniques to maximize coverage in key areas while meeting objectives.
  • Coached and mentored a team of 16-20 staff members, offering valuable feedback to help them define their long-term professional objectives.
  • Evaluated and reviewed employee performance
  • Ensured employees worked together effectively by establishing and reinforcing clear objectives.
  • Delivered comprehensive training to new team members on cash register operation, stock procedures and customer service.

Teacher Assistant

Alianza Dominicana
Bronx, NY
07.2012 - 08.2014
  • Communicated regularly with parents, teachers and administrators about students' progress and needs
  • Promoted calm, disciplined classroom setting for successful learning
  • Implemented lesson plans for students with varying learning styles
  • Assisted teachers with lesson preparation and curriculum implementation
  • Handled clerical duties, managed classrooms and coordinated documents for teachers
  • Led instruction for small groups of children
  • Assembled instructional materials for children's projects and playtime.

Receptionist

SISDA
Bronx, NY
07.2008 - 01.2011
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules
  • Maintained daily calendars, set appointments with clients and planned daily office events
  • Oversaw office inventory by restocking supplies and submitting purchase orders
  • Organized and updated weekly schedules and monthly calendar obligations for various levels of management and staff.

Education

Bachelor of Science - Health Services Administration

Lehman College of The City University of New York
Bronx, NY
05-2025

Associate of Applied Science - Business Administration

Monroe College
Bronx, NY
04.2012

Skills

  • Computer skills
  • Goal-Oriented
  • Spanish
  • Staff Management
  • Training and mentoring
  • Staff Discipline

Certification

  • FEMA: IS-29.A Public Information Officer Awareness
  • Mandated Reporter Training: Identifying and Reporting Child Abuse and Maltreatment

Languages

Spanish
Full Professional

References

References available upon request.

Timeline

Supervisor

Burlington
03.2018 - 07.2024

Teacher Assistant

Alianza Dominicana
07.2012 - 08.2014

Receptionist

SISDA
07.2008 - 01.2011

Bachelor of Science - Health Services Administration

Lehman College of The City University of New York

Associate of Applied Science - Business Administration

Monroe College

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Cindy Linval