Summary
Work History
Education
Skills
Timeline
Generic
Cindy Lucas

Cindy Lucas

Retired-medical Records
Wilson,NC

Summary

Results-driven Medical Records Specialist with a proven track record at Eastpointe Human Services, adept at enhancing compliance and efficiency through electronic health record implementation. Skilled in medical records management and patient confidentiality, I excel in training staff and optimizing workflows, ensuring accurate data handling and improved care coordination.

Work History

Medical Records Specialist

Eastpointe Human Services
  • Processed and maintained accurate medical records in compliance with HIPAA regulations.
  • Implemented electronic health record systems to streamline documentation and improve access.
  • Conducted regular audits of patient files to ensure accuracy and completeness of information.
  • Collaborated with healthcare providers to facilitate efficient information exchange and care coordination.
  • Trained new staff on medical records procedures and software systems for enhanced team performance.
  • Analyzed data trends within medical records to identify areas for process improvement and efficiency gains.
  • Led initiatives to update record-keeping practices, enhancing compliance with regulatory standards.
  • Communicated effectively with staff, patients, and insurance companies by email and telephone.
  • Processed medical records requests from outside providers according to facility, state, and federal law.
  • Uploaded physician progress notes, history, and physicals into electronic medical records.
  • Maintained patient records in compliance with security regulations.
  • Reviewed charts and flagged incomplete or inaccurate information.
  • Kept accurate log of requests for medical information and records.
  • Developed efficient workflows for data entry tasks, enhancing overall productivity within the department.
  • Maintained patient confidence by keeping patient records information confidential.

Education

Computer Science

Cornell University
Ithaca, NY

Skills

Medical records management

Insurance verification

Medical records filing

Medical office procedures

Records organization

Records request handling

Medical office administration

Release of information

Telephone etiquette

Medical information release

Medical records storage

Office administration

Patient confidentiality

Medical record security

Medical records destruction

Health information systems

Timeline

Medical Records Specialist

Eastpointe Human Services

Computer Science

Cornell University
Cindy LucasRetired-medical Records