Dynamic marketing associate with a proven track record at Sam's Club, adept at enhancing brand visibility and driving customer engagement. Expert in cash handling and customer relations, consistently delivering exceptional service while managing promotional campaigns. Recognized for innovative strategies that increased member participation and streamlined marketing processes.
Hi, I’m
Cindy Montoya
Retail Sales
Willis,TX
Summary
Overview
27
years of professional experience
Work History
Dollar General Market
Cashier
04.2025 - Current
Job overview
- Processed cash, card, and mobile payments accurately at register
- Greeted customers and resolved checkout questions with professional service
- Scanned merchandise and applied discounts, coupons, and promotions correctly
- Balanced register drawer and followed cash-handling procedures
- Bagged purchases carefully while maintaining efficient checkout flow
- Assisted with price checks, product locations, and store inquiries
- Maintained clean checkout area and replenished register supplies
- Supported front-end recovery by organizing merchandise and reporting discrepancies
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Sam's Club
Marketing Associate
04.2000 - 04.2025
Job overview
- Supported club marketing campaigns by coordinating signage, promotional materials, and event setup.
- Updated digital and print collateral to align with current Sam's Club promotions.
- Monitored campaign deadlines and organized marketing assets for consistent execution.
- Assisted with member engagement activities, ensuring brand standards across in-club touchpoints.
- Collaborated with merchandising and operations teams to deliver promotional messaging.
- Prepared reports and tracked marketing deliverables for accurate campaign follow-up.
- Adapted quickly to seasonal promotions and supported fast-paced retail marketing needs.
- Enhanced social media presence with creative content and effective targeting.
- Coordinated successful trade shows and events, increasing brand exposure and generating new business leads.
- Supported the design process of various promotional materials including brochures, flyers, banners, and advertisements.
- Collaborated with sales team to drive revenue growth, implementing data-driven marketing tactics.
- Showcased market successes with compelling presentations for clients.
- Enhanced team collaboration, implementing shared digital workspace for more efficient project management.
- Led cross-functional teams in launch of seasonal marketing campaigns, meeting all project deadlines.
- Coordinated with sales teams to develop marketing materials that effectively communicated product benefits.
- Designed and distributed informative newsletters, keeping target audience well-informed and interested.
- Created customized marketing materials to increase product awareness.
- Tracked key metrics and developed spreadsheets and data models.
Education
College of The MainlandTexas City, TX
GED
University Overview
Skills
Cash handling
Cash register operation
Service excellencessing
ID verification
Drawer balancing
Exchanges
Customer service
Customer relations
Cash handling
Product recommendations
Time management skills
Cash register systems
Money handling
Drawer balancing
Customer assistance
Work ethic and integrity
Patience and empathy
Payment processing
Timeline
Cashier
Dollar General Market
04.2025 - Current
Marketing Associate
Sam's Club
04.2000 - 04.2025
College of The Mainland
GED