Cindy Nix
Renton
Summary
Senior business program manager with proven expertise in business planning and governance within complex environments. Specializes in operational efficiency through process optimization and stakeholder alignment. Successfully leads teams through significant changes to achieve collective objectives.
Overview
24
24
years of professional experience
Work History
Senior Business Program Manager
MIGSO - PCUBED
Issaquah
09.2020 - Current
- Led diverse client projects within technology sector, driving business operations, procurement, compliance, and program execution.
- Drove execution of business divestitures, including contract and PO management, supplier transitions, and employee offboarding.
- Coordinated and implemented supplier integration activities for newly acquired organizations, ensuring alignment with client policies and timelines.
- Facilitated communication between procurement, compliance, business owners, and suppliers to resolve issues, clarify requirements, and maintain operational continuity.
- Partnered with internal teams and external auditors to support IT security audit readiness and closure activities.
- Developed repeatable processes, playbooks, workflows, and runbooks to improve consistency and accelerate program onboarding.
- Served as a central governance owner responsible for defining, operationalizing, and maturing compliance and oversight capabilities across procurement and capital execution.
- Translated policy and audit requirements into clear workflows, documentation, and reporting to reduce ambiguity around ownership, escalation paths, and remediation expectations.
- Strengthened audit readiness by establishing repeatable processes for issue identification, RCA, corrective actions, and ongoing monitoring.
- Partnered with Finance, BizOps, Engineering, and Compliance to align governance practices, improve cross-functional accountability, and support consistent execution across teams.
Senior Program Manager
Prime 8 Consulting
Bellevue
03.2020 - 06.2020
- Led cross-functional teams to deliver complex program initiatives.
- Developed strategic plans to enhance program efficiency and effectiveness.
- Managed stakeholder communications for project alignment and clarity.
- Led annual business strategy and enablement planning for Customer Success organization, aligning priorities across engineering, marketing, field teams to enhance collaboration and drive strategic initiatives.
Senior Program Manager, Consumer Device Sales Division
Microsoft Corporation
Redmond
05.2011 - 07.2019
- Led licensing policy, business strategy, and cross-functional execution for multi-billion-dollar product lines.
- Partnered with Engineering, Legal, Finance, Marketing, and Operations to launch products, define licensing requirements, and drive business model changes.
- Directed cross-functional teams to deliver product launches and pilots, establishing new business models with global OEM partners.
- Managed planning and execution of two annual product release cycles, aligning engineering, operations, and partner teams for successful launches.
- Created business and licensing requirements to support emerging technologies and new device categories.
- Mentored and guided licensing team members, supporting role clarity, decision-making, and stakeholder engagement.
- Facilitated internal and external communications to support licensing changes and enhance partner readiness for business execution.
Sr. Business Programs Manager & MDA Program Lead
Microsoft Corporation
10.2009 - 05.2011
- Managed global incentive program for 120 OEM partners, ensuring compliance and effective partner communication and governance.
- Delivered comprehensive program training to partners and internal teams, improving understanding and engagement with program objectives.
- Developed audit criteria and training tools in collaboration with Engineering and Marketing to enhance program effectiveness.
Licensing & Program Manager (Multiple Roles)
Microsoft Corporation
01.2003 - 01.2009
- Led licensing policy and strategy across agreements, programs, product categories to align with business objectives.
- Managed annual OEM Partner Symposium, facilitating discussions with top global OEM customers on licensing, operational strategy.
- Directed cross-group collaboration among Engineering, Operations, Policy, Legal to enhance project outcomes.
- Oversaw technical audits, program requirements, and vendor management.
Business Administrator
Microsoft Corporation
01.2002 - 01.2003
- Streamlined administrative processes for efficient team operations.
- Managed scheduling and logistics for executive meetings and events.
- Coordinated cross-departmental communication to enhance project collaboration.
- Coordinated global audit activities, supported OEM policy and programs, and published partner communications to achieve alignment and compliance.
Education
BA - English (Philosophy Minor)
University of Nebraska
Lincoln, NEProject Management Certificate -
Bellevue College
Bellevue, WASkills
- Program management
- Budget management
- Risk management
- Strategic planning
- Process optimization
- Compliance governance
- Business simplification
- Cross-functional leadership
- Stakeholder management
- Communication across audiences
Websites
Timeline
Senior Business Program Manager
MIGSO - PCUBED
09.2020 - Current
Senior Program Manager
Prime 8 Consulting
03.2020 - 06.2020
Senior Program Manager, Consumer Device Sales Division
Microsoft Corporation
05.2011 - 07.2019
Sr. Business Programs Manager & MDA Program Lead
Microsoft Corporation
10.2009 - 05.2011
Licensing & Program Manager (Multiple Roles)
Microsoft Corporation
01.2003 - 01.2009
Business Administrator
Microsoft Corporation
01.2002 - 01.2003
BA - English (Philosophy Minor)
University of Nebraska
Project Management Certificate -
Bellevue College