Cindy Olvera
El Campo,TX
Summary
Dynamic and dedicated cashier with a proven track record at United Agricultural Cooperative, excelling in customer service and cash handling. Known for fostering strong customer relationships and efficiently resolving conflicts, while maintaining a balanced cash drawer. Committed to delivering exceptional service and ensuring a welcoming shopping experience.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier
United Agricultural Cooperative
06.2023 - Current
- Ensured a welcoming atmosphere for arriving customers and quickly responded to their inquiries.
- Adapted work hours to accommodate operational demands.
- Facilitated cash, check, and credit card transactions with high accuracy levels.
- Developed connections with customers to promote ongoing business.
- Balanced cash drawer consistently.
- Supported clients with completing transactions, locating merchandise, and signing up for membership promotions.
- Ensured availability and neat display of merchandise at the front.
- Facilitated smooth processing of customer complaints about refunds, returns and transactions.
- Verified cash drawer amounts at opening and closing of shifts to maintain exactness.
- Tagged and arranged products for optimal display.
- Minimized financial discrepancies by securely managing multiple payment processes.
- Handled customer concerns effectively and efficiently.
Education
El Campo High School
El Campo, TXBachelor Of Administration - Business Administration And Management
University of Houston
Victoria, TXSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Time management skills
- Cleaning and sanitizing
- Customer service excellence
- Team collaboration
- Money handling
- Reliability and punctuality
- Customer relations
- Cash register operation
- Written and verbal communication
- Order taking
- Professionalism and courtesy
- Cash management
- Cash register systems
- Payment processing
- Product restocking
- Product knowledge
- Conflict resolution
- Refunds and exchanges
- Merchandise restocking
- Cash drawer balancing
- POS system operations
- Payment collection
- POS systems
- Refund handling
- ID verification
- Attention to detail
- Inventory management
- Currency counting
- Retail merchandising
- Drawer balancing
- Returns processing
- Point of sale operation
- Point-of-sale system operation
- Records maintenance
- Identification checks
- Loyalty program promotion
- Credit card processing
- Basic math
- Gift card handling
- Merchandise exchange
- Credit and cash transactions
- Receipt handling
- Scanner operations
Certification
I have my license in Cosmetology.
Languages
Spanish
Native or Bilingual
Timeline
Cashier
United Agricultural Cooperative
06.2023 - Current
El Campo High School
Bachelor Of Administration - Business Administration And Management
University of Houston
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